Will this be shared with the CG ambassadors before this is intiiated or
should we share this with them?
On Thu, Feb 2, 2023 at 9:57 PM Angie Markwell <angie.markwell@thekey.com>
wrote:
> Here is list!
>
> ---------- Forwarded message ---------
> From: Lisa Larson <llarson@thekey.com>
> Date: Thu, Feb 2, 2023 at 4:40 PM
> Subject: Re: Live Checks - Mail to the home?
> To: Angie Markwell <angie.markwell@thekey.com>
> Cc: Chen Xie <chen@thekey.com>, Germaine Daniels <
> germaine.daniels@thekey.com>, Melissa Reyes <
> melissa.reyes@homecareassistance.com>, Melissa Reyes <
> melissa.reyes@thekey.com>
>
>
> One more time with the attachment.
>
> Lisa
>
>
> On Thu, Feb 2, 2023 at 1:39 PM Lisa Larson <llarson@thekey.com> wrote:
>
>> Here is a current list of caregivers who are in receipt of manual checks.
>> Fortunately, this is a small list - 351 total as of 1/31.
>>
>> We are working on the following targeted messaging:
>> > Messaging to encourage Direct Deposit & Home/ Mailing Address Updates
>> in Workday
>> > Sharing we will be transitioning as of x date. I anticipate it will be
>> within a 2 week period after we send the message out so we can give time
>> for folks to see the message and respond. Once we get final messaging from
>> Julia's expert hands, I'll be better equipped to share specific timing.
>> > Working with ICIMs team to validate new hire paperwork encourages
>> direct deposit and lets caregivers know live checks are mailed to their
>> home/ mailing address on file.
>> > We will share messaging in an upcoming regional mtg once we have it
>> firmed up and associated dates.
>>
>> Feel free to share with your leaders in the meantime.
>>
>> Any questions or feedback, please let me know.
>> Lisa
>>
>>
>> On Mon, Jan 30, 2023 at 7:58 PM Lisa Larson <llarson@thekey.com> wrote:
>>
>>> Got it. Thanks, all. We will work with Julia on a communication plan as
>>> well as getting you a list of caregivers for line of sight.
>>>
>>> On Mon, Jan 30, 2023 at 5:51 PM Angie Markwell <
>>> angie.markwell@thekey.com> wrote:
>>>
>>>> Works for me.
>>>>
>>>> On Mon, Jan 30, 2023 at 5:31 PM Chen Xie <chen@thekey.com> wrote:
>>>>
>>>>> Sure this works for me
>>>>>
>>>>> On Jan 30, 2023, at 4:57 PM, Melissa Reyes <melissa.reyes@thekey.com>
>>>>> wrote:
>>>>>
>>>>>
>>>>> I am in support of mailing checks to the CGs home.
>>>>>
>>>>> On Mon, Jan 30, 2023 at 1:55 PM Lisa Larson <llarson@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hello there, We would like to pursue mailing checks to the caregivers
>>>>>> home vs.mailing to the branch office moving forward *if you have the
>>>>>> appetite for this*. This will allow checks to get directly to the
>>>>>> caregiver vs. requiring them to drive to the office and it will also
>>>>>> eliminate the dependency on the field office handing out checks to
>>>>>> caregivers.
>>>>>>
>>>>>> If you are open to this, we will do the following:
>>>>>> > Identify all manual checks currently going out to caregivers and
>>>>>> share w/ with you proactively.
>>>>>> > Hold a campaign to reach out to Caregivers and encourage direct
>>>>>> deposit and validate home address on file in Workday
>>>>>> > Likely within a 2 week period, begin mailing checks to home address
>>>>>> on file and do this moving forward for new hires as well; we will be
>>>>>> explicit on our messaging to caregivers and indicate an exact date
>>>>>>
>>>>>> This is an all or nothing process with our payroll vendor meaning we
>>>>>> all agree to mail to home address on file or we all agree to keep it as is
>>>>>> and keep sending to the offices.
>>>>>>
>>>>>> This is certainly not a requirement and you may find value in having
>>>>>> the checks go to the office but we wanted to throw this out as an option to
>>>>>> alleviate the branch offices from having to continue to perform the
>>>>>> activity of handing out the checks.
>>>>>>
>>>>>> Let us know your thoughts. Thank you in advance for your feedback on
>>>>>> whether or not this would be a value add for you.
>>>>>>
>>>>>> Lisa
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Melissa Reyes*
>>>>> Head of Southwest Division(916)743-0530
>>>>>
>>>>> --
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