RE: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Does it make sense for me to get the AP team access to the US and CAD
payroll accounts for this purpose?



*From:* anotte.francois@thekey.com <anotte.francois@thekey.com>
*Sent:* Monday, March 10, 2025 4:21 PM
*To:* 'Joyce Gonzalez' <joyce.gonzalez@thekey.com>; 'Laszlo Kovacs' <
laszlo.kovacs@thekey.com>; 'Irin Eva' <irin.eva@thekey.com>; 'An Ly' <
an.ly@thekey.com>
*Cc:* 'Timothy Thomas' <tt@thekey.com>; 'Higinio Lopez' <
higinio.lopez@thekey.com>; 'Germaine Daniels' <germaine.daniels@thekey.com>;
'Canada Payroll' <CanadaPayroll@thekey.com>; 'Lyndsey Organ' <
lyndsey.organ@thekey.com>
*Subject:* RE: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18



Hey Laszlo,



The AP team only have access to the CAD AP bank account.



We do not have access to the other accounts such as the payroll account.



Thanks,



Anotte



*From:* Joyce Gonzalez <joyce.gonzalez@thekey.com>
*Sent:* Monday, March 10, 2025 5:05 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>; Irin Eva <
irin.eva@thekey.com>; An Ly <an.ly@thekey.com>
*Cc:* Timothy Thomas <tt@thekey.com>; Higinio Lopez <
higinio.lopez@thekey.com>; Germaine Daniels <germaine.daniels@thekey.com>;
Canada Payroll <CanadaPayroll@thekey.com>; Anotte Francois <
anotte.francois@thekey.com>; Lyndsey Organ <lyndsey.organ@thekey.com>
*Subject:* Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18



Hello!



Could we have this come out of the Canada payroll account?





Thank you!

Joyce G.



*Joyce Gonzalez*

*Assistant Manager, Accounting*

620.240.9278
Wichita, KS

[image: Image removed by sender. TheKey] <https://homecareassistance.com/>


------------------------------

*From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Sent:* Monday, March 10, 2025 3:50 PM
*To:* Irin Eva <irin.eva@thekey.com>; An Ly <an.ly@thekey.com>
*Cc:* Timothy Thomas <tt@thekey.com>; Higinio Lopez <
higinio.lopez@thekey.com>; Joyce Gonzalez <joyce.gonzalez@thekey.com>;
Germaine Daniels <germaine.daniels@thekey.com>; Canada Payroll <
CanadaPayroll@thekey.com>; Anotte Francois <anotte.francois@thekey.com>
*Subject:* RE: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18



Ah, got it.



An – Can you help me to get a wire setup to convey this payment? Thanks,



*From:* Irin Eva <irin.eva@thekey.com>
*Sent:* Monday, March 10, 2025 3:02 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Timothy Thomas <tt@thekey.com>; Higinio Lopez <
higinio.lopez@thekey.com>; Joyce Gonzalez <joyce.gonzalez@thekey.com>;
Germaine Daniels <germaine.daniels@thekey.com>; Canada Payroll <
CanadaPayroll@thekey.com>
*Subject:* Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18



Hi Laszlo,



We usually do e-transfer these kinds of issues.



As per our previous conversation, the e-transfer moved to the wire
transfer.



Thanks,

Irin



On Mon, Mar 10, 2025 at 3:58 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
wrote:

Can we just push this from Payroll as we normally do, but ask for it to be
expedited?  I’d prefer for it to flow through the normal workflow.



*From:* Irin Eva <irin.eva@thekey.com>
*Sent:* Monday, March 10, 2025 2:43 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Timothy Thomas <tt@thekey.com>; Higinio Lopez <
higinio.lopez@thekey.com>; Joyce Gonzalez <joyce.gonzalez@thekey.com>;
Germaine Daniels <germaine.daniels@thekey.com>; Canada Payroll <
CanadaPayroll@thekey.com>
*Subject:* Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18



Yes. I have her new Account. Sorry for forgetting to add. Hre is it:





Thanks,

Irin



On Mon, Mar 10, 2025 at 3:29 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
wrote:

Her account closed?



*From:* Irin Eva <irin.eva@thekey.com>
*Sent:* Monday, March 10, 2025 11:20 AM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Higinio Lopez <higinio.lopez@thekey.com>; Joyce Gonzalez <
joyce.gonzalez@thekey.com>; Germaine Daniels <germaine.daniels@thekey.com>;
Canada Payroll <canadapayroll@thekey.com>
*Subject:* Fwd: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18



Hi Laszlo,



Could you please transfer payment to Marites Ballad, a caregiver in
Vancouver?

Due to account closure, her salary returned to us for the Mar 07, 2025 pay
date.

*Company: *Orofresh Enterprises Inc.
*Pay Date:* Mar 07, 2025
*Name:* Marites Ballad
*Email: *marites_ballad@yahoo.com
*Phone: *604-781-4174 (m)
*Net Amt: *$1,155.46 (CAD)

*Reason: *905 - ACCOUNT CLOSED



Thanks,

Irin



---------- Forwarded message ---------
From: *service@dayforce.com <service@dayforce.com>* <service@dayforce.com>
Date: Sat, Mar 8, 2025 at 10:05 AM
Subject: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18
To: SF-eft-stop-reject@ceridian.com <sf-eft-stop-reject@ceridian.com>,
irin.eva@thekey.com <irin.eva@thekey.com>





[image: Image removed by sender.]





Report of Stops, Rejects and Recalls

*ER*

*SEQ NO*

*NET AMT*

*EE*

*CHEQUE DATE*

*STATUS*

*REFERENCE NO.*

*NAME*

5251

L5967155

1,155.46

000002517

2025-03-07

EFT REJECT - REFUND TO BANK

REJ-905

BALLAD MARITES

This email notification confirms the acceptance of a stop payment order
placed by you for the item(s) shown above (the "Payment Item").
Accordingly, your company has been issued a refund in the above noted
amount as per your authorized and / or chosen method of refund.

*PLEASE NOTE *that under the Bills of Exchange Act, even though a stop
payment has been placed on the Payment Item, Dayforce will still be
required to honor payment of the Payment Item if presented for payment by a
"Holder in Due Course" (as defined under the Act). The most common example
of this is if the payee cashes the Payment Item at a cheque cashing /
advance outlet (such as a Money Mart) or other financial institution.
Accordingly, in consideration of Dayforce processing the stop payment and
crediting your account, *you expressly agree to indemnify and hold Dayforce
harmless from any loss or damage related to such Payment Item (including
without limitation, any future negotiation or collection attempt made by a
Holder in Due Course), and agree that Dayforce will have the right (without
limitation) to deduct from your account the amount of the Payment Item
should Dayforce be required to honor payment of the Payment Item.*

****REJECT CODE LISTING****

900 - INVALID BANK

911 - ACCOUNT FROZEN

902 - CANNOT TRACE

912 - INVALID ACCOUNT NUMBER

903 - PAYMENT RECALLED

913 - OTHER

904 - POST/STALE DATED

914 - INCORRECT PAYEE

905 - ACCOUNT CLOSED

915 - REFUSED BY PAYEE

906 - ACCOUNT TRANSFERRED

998 - NO AGREEMENTS FOR RET

910 - PAYEE DECEASED









[image: Image removed by sender.]





________________________________________
This communication is intended to be received only by the individual[s] or
entity[s] to whom or to which it is addressed, and contains information
which is confidential, privileged and subject to copyright. Any
unauthorized use, copying, review or disclosure is prohibited. Please
notify the sender immediately if you have received this communication in
error [by calling collect, if necessary] so that we can arrange for its
return at our expense. Thank you in advance for your anticipated assistance
and cooperation.

Cette communication est destinée uniquement à la personne ou à la personne
morale à qui elle est adressée. Elle contient de l’information
confidentielle, protégée par le secret professionnel et sujette à des
droits d'auteurs. Toute utilisation, reproduction, consultation ou
divulgation non autorisées sont interdites. Nous vous prions d’aviser
immédiatement l’expéditeur si vous avez reçu cette communication par erreur
(en appelant à frais virés, si nécessaire), afin que nous puissions prendre
des dispositions pour en assurer le renvoi à nos frais. Nous vous
remercions à l’avance de votre coopération.




-- 

*For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -
**canadapayroll@thekey.com
<canadapayroll@thekey.com>*



*Irin Nahar Eva, PCP, PLP (CPM)*

Payroll Supervisor

*647-932-6409 *

irin.eva@thekey.com

[image: Image removed by sender. See the source image]




-- 

*For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -
**canadapayroll@thekey.com
<canadapayroll@thekey.com>*



*Irin Nahar Eva, PCP, PLP (CPM)*

Payroll Supervisor

*647-932-6409 *

irin.eva@thekey.com

[image: Image removed by sender. See the source image]




-- 

*For All Kind of Payroll Inquiries Please Copy Canada Payroll Email -
**canadapayroll@thekey.com
<canadapayroll@thekey.com>*



*Irin Nahar Eva, PCP, PLP (CPM)*

Payroll Supervisor

*647-932-6409 *

irin.eva@thekey.com

[image: Image removed by sender. See the source image]