--000000000000ac582e064bd65ad1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Subham, I now have access. Thank you for your help. *Sincerely, * *Jessica Groen* Scheduling Manager | TheKey Office: 403.301.3777 On Fri, Feb 27, 2026 at 3:18=E2=80=AFPM Jessica Groen wrote: > Hi Subham, > > I will check right away and let you know. > > *Sincerely, * > > *Jessica Groen* > > Scheduling Manager | TheKey > > Office: 403.301.3777 > > > > > > On Fri, Feb 27, 2026 at 3:15=E2=80=AFPM Chuck Terlesky > wrote: > >> Hi Subham, >> >> Jessica is in the field - you may want to connect with her directly to >> find out. >> >> Thanks, >> Chuck >> >> On Fri, Feb 27, 2026 at 2:28=E2=80=AFPM Subham Banerjee >> wrote: >> >>> Hi Charles, >>> >>> =E2=80=8BSF access is showing enabled now, Kindly check she is able to = access or >>> not. >>> On the other hand, I am checking with IAM team regarding her email >>> address and I have added you there on the mail. >>> >>> >>> Warm Regards, >>> >>> *Subham Banerjee* >>> *Senior Engineer* >>> *(417) 212-7039 | *subham.banerjee@thekey.com >>> >>> [image: TheKey] >>> >>> >>> >>> On Fri, 27 Feb at 12:39 PM , CharlesTerlesky >> cterlesky@homecareassistance.com> wrote: >>> >>> Hi Subham, >>> >>> I'll approve that request in Saviynt now. Thanks for the reminder. >>> >>> Chuck >>> >>> On Fri, Feb 27, 2026 at 10:16=E2=80=AFAM Subham Banerjee >>> wrote: >>> >>>> Hi Charles, >>>> >>>> Good Day to you! >>>> >>>> I checked and again and found her SF access is not working because it >>>> was inactive state, I just raised a request to enable it. Please appro= ve it >>>> from Saviynt (Snap attached), Once you approve it, It will go to SF te= am >>>> for final approval. >>>> >>>> >>>> >>>> Warm Regards, >>>> >>>> *Subham Banerjee* >>>> *Senior Engineer* >>>> *(417) 212-7039 | *subham.banerjee@thekey.com >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Fri, 27 Feb at 12:01 PM , CharlesTerlesky >>>> wrote: >>>> >>>> Hi All, >>>> >>>> Jessia Groen still has no Salesforce access. This issue has still not >>>> been resolved - Jessica Groen (jessica.groen1@thekey.com) >>>> >>>> Can you please look into this error again - I've attached a screenshot >>>> of what shes getting. >>>> >>>> Thanks, >>>> Chuck >>>> >>>> >>>> -- >>>> Chuck Terlesky B.A., CCPE >>>> General Manager >>>> Calgary, Alberta >>>> >>>> Calgary: 403-301-3777 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>> >>> -- >>> Chuck Terlesky B.A., CCPE >>> Gene