--000000000000a79a8e05e1a94cbb Content-Type: multipart/alternative; boundary="000000000000a79a8d05e1a94cba" --000000000000a79a8d05e1a94cba Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Glad it worked! On Fri, Jun 17, 2022 at 11:42 AM Cheryl Cartwright wrote: > I was able to get it sorted. It had to do with my password not being set > not my email even though that was the error message. > > Sorry for the trouble. > > Cheryl > > On Fri, Jun 17, 2022 at 2:40 PM Cheryl Cartwright ccartwright@homecareassistance.com> wrote: > >> Hi to you both, >> >> Just letting you know CallRail still says my email address is not >> connected to an account. It says please log in with an existing account. >> >> Cheryl >> >> On Thu, Jun 16, 2022 at 10:45 AM Timothy Thomas wrote: >> >>> pls confirm you have access now. >>> >>> ---------- Forwarded message --------- >>> From: Alexa Graziani >>> Date: Wed, Jun 15, 2022 at 4:58 PM >>> Subject: Re: Cheryl Call Rail Access >>> To: Timothy Thomas >>> Cc: Alexa Graziani , Gabriel La >> it@homecareassistance.com>, HCA IT Support >> itsupport@homecareassistance.com>, Jennifer Lagemann >> jennifer.lagemann@thekey.com>, Keith Moore >>> >>> >>> She should have access. We just resent the invite. >>> >>> On Tue, Jun 14, 2022 at 4:38 PM Timothy Thomas wrote: >>> >>>> Awesome. Shes in Toronto. >>>> >>>> Thanks! >>>> >>>> On Tue, Jun 14, 2022 at 5:40 PM Alexa Graziani >>>> wrote: >>>> >>>>> I am actually training IT on how to make Callrail updates tomorrow so >>>>> we will go through adding Cheryl as an example. Which Canadian >>>>> location does she need access to again? >>>>> >>>>> Thanks, >>>>> >>>>> On Tue, Jun 14, 2022 at 1:01 PM Timothy Thomas wrote: >>>>> >>>>>> Hey Alexa, >>>>>> >>>>>> Can you confirm if Cheryl Cartwright >>>>> ccartwright@homecareassistance.com> has access to call rail? >>>>>> >>>>>> Thanks! >>>>>> Tim >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: John McColman >>>>>> Date: Tue, Jun 14, 2022 at 3:21 PM >>>>>> Subject: RE: Cheryl Call Rail Access >>>>>> To: Cheryl Cartwright , Timothy >>>>>> Thomas >>>>>> >>>>>> >>>>>> Hi All, >>>>>> >>>>>> >>>>>> >>>>>> I can definitely help on the CallRail side (platform walkthrough), >>>>>> however I donât have any access to users. This would be Alex= a I believe. >>>>>> >>>>>> >>>>>> >>>>>> I have my own account, but this doesnât include adding/remov= ing >>>>>> users. >>>>>> >>>>>> >>>>>> >>>>>> Cheryl, have you tried using your email and the forgot password? >>>>>> >>>>>> https://app.callrail.com/users/sign_in >>>>>>