--Apple-Mail-CD8388FB-4870-4135-9B45-ABC51AED7153 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Anyone have anything you want to add - I assume you all have your own plans= on holiday coverage - concern is call offs and FRAX overloaded and client = issues. Sent from Angie's iPhone Begin forwarded message: > From: Melissa Reyes > Date: November 16, 2022 at 12:50:58 PM EST > To: Lisa Larson > Cc: Angie Markwell , Angie Markwell , Chen Xie , Melissa Reyes > Subject: Re: Holiday Prep >=20 > =EF=BB=BF > Thank you, Lisa. >=20 > In preparation for the Holidays SW has sent communication to CGs setting = the expectation around working Holidays. Attached is a rough draft that was= sent. Additionally we are holding raffles across regions where CGs who wor= k all 3 Holidays will be entered into a raffle for a large ticket item (i.e= ., TV, ipad, etc) >=20 > GLA Hoilday Deadlines >=20 >=20 >=20 >=20 >> On Wed, Nov 16, 2022 at 5:44 AM Lisa Larson wrote: >> Net/net, I'd like to make sure there is a back-up plan vs. knowing the i= ntimate details. :) Just want to make sure we are all planning for what's l= ikely ahead with a busy holiday season and a potential for increased call o= ffs.=20 >>=20 >> Lisa >>=20 >>=20 >>> On Wed, Nov 16, 2022 at 5:42 AM Angie Markwell wrote: >>> Sure although I will need to ask my team as they are just managing this= and not sure of anything magical in the plan.=20 >>>=20 >>>> On Wed, Nov 16, 2022 at 8:24 AM Lisa Larson wrote= : >>>> Good Morning,=20 >>>>=20 >>>> If we get a chance while we are together today, I'd love to chat about= your approach to holidays when it comes to staffing back-up plans for inte= rnal staff as well as caregiver back up plans. I'm working with Gabrielle o= n our approach at Frax but wanted to get a sense of what you are planning a= s well.=20 >>>>=20 >>>> While I'm not familiar with the holidays here, I'll take any input you= have from what you've experienced and/ or have heard from your teams as we= ll!=20 >>>>=20 >>>> Thanks.=20 >>>> Lisa >>>>=20 >=20 >=20 > --=20 > Melissa Reyes > Head of Southwest Division > (916)743-0530 --=20 You received this message because you are subscribed to the Google Groups "= Northeast/Canada Regional Operation Directors" group. To unsubscribe from this group and stop receiving emails from it, send an e= mail to northeastcanada-regional-operation-directors+unsubscribe@thekey.com= . To view this discussion on the web visit https://groups.google.com/a/thekey= .com/d/msgid/northeastcanada-regional-operation-directors/545F480B-6F6B-49A= 3-A6C4-EF8E0C422FC8%40thekey.com. For more options, visit https://groups.google.com/a/thekey.com/d/optout. --Apple-Mail-CD8388FB-4870-4135-9B45-ABC51AED7153 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Anyone have anything you want to add - = I assume you all have your own plans on holiday coverage - concern is call = offs and FRAX overloaded and client issues. Sent