Thank you for the update!
On Wed, Jul 17, 2024 at 8:43 AM Dawn Christensen <
dawn.christensen@thekey.com> wrote:
> Love the change! Thank you!!
>
> On Wed, Jul 17, 2024 at 8:00 AM Audra Williams <audraw@thekey.com> wrote:
>
>> Hi Team!
>>
>> I wanted to inform you about an exciting new process regarding the
>> handling of Caring.com leads!!
>>
>> Moving forward, the Contact Center will close all Caring.com *leads*
>> after three attempts. You will no longer see these *leads* in your
>> pipelines. However, if you see a caring.com *opportunity* in your
>> pipeline, that is your indication to move forward with this *opportunity*
>> as the opportunity owner. If you are not listed as the opportunity owner,
>> please change this field to your name.
>>
>> Regional Intake Managers should now close any existing Caring.com leads
>> in the pipeline to ensure accuracy of our pipelines moving forward.
>>
>> Thank you for your cooperation and as always please reach out if you have
>> any questions.
>>
>> Best,
>>
>>
>> --
>> Audra Williams
>> Director, Divisional Operations
>> (425) 757-7027
>> TheKey.com <https://www.thekey.com/>
>>
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>
>
> --
> Dawn Christensen RN, BSN, MA
> General Manager
> The Key
> Naples, FL 239-494-1039
> Fort Myers, FL 239-791-8728
>
>
>
> *Please note my email has changed:*
> dawn.christensen@thekey.com
> <https://brand.thekey.com/esg/dawn.christensen@thekey.com>
> +1-239-571-4182
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>