----==_mimepart_630f98d6ef290_23a2b0c1737b43496249da Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy, I will take a look at who entered the Jade's personal ne= twork, and I will also confirm here once the state issue has been resolve= d by the Dev team. Thanks,=C2=A0 = = On Wed, 31 Aug at 9:46 AM , Timothy Thomas wrote: Even with the record being converted with a = US state code, there's still an error preventing it from merging with Cle= arcare. See the CC integration status on this record. = = https://homecareassistance.lightning.force.com/lightning/r/Account/0017V0= 0001fqisCQAQ/view = = = In addition, we've noticed that a ton of our accounts and leads have had= their referral source updated to "Jade's personal network"....what's tha= t all about? = = = = On Wed, Aug 31, 2022 at 7:41 AM Aaron Baik wrote: = = = = = Hi=C2=A0Timothy,=C2=A0 = = I will find out from the Dev Team. = = = Thanks,=C2=A0 = = = = = = = = On Wed, 31 Aug at 6:31 AM , Timothy Thomas wrote: Aaron, you will notice that I used Illinois = as the state so that i could push it through as it was urgent.=C2=A0 = = Can you please answer my question. What are the approved province codes = for canada? We currently cant convert any leads in Canada.=C2=A0 = = = = = On Wed, Aug 31, 2022 at 1:00 AM Aaron Baik wrote: = = = = = = Hi=C2=A0Timothy,=C2=A0 = = It looks like the lead was converted properly. If you run into this issu= e when converting the opportunity to a client, please let me know. = = = Thanks,=C2=A0 = = = = = = = = = = = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.com = = = = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.com ----==_mimepart_630f98d6ef290_23a2b0c1737b43496249da Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy, I will take a look at who entered the Jade's personal ne= twork, and I will also confirm here once the state issue has been resolve= d by the Dev team. Thanks,=C2=A0 On Wed, 31 Aug at 9:46 AM , Timothy Thomas &= lt;tt@thekey.com> wrote: Even with the record being c= onverted with a US state code, there's still an error preventing it from = merging with Clearcare. See the CC integration status on this record. https://homecareassistan= ce.lightning.force.com/lightning/r/Account/0017V00001fqisCQAQ/view In addition, we've noticed that a ton of our accounts and leads have= had their referral source updated to "Jade's personal network"....what's= that all about? On Wed, Aug 31, 2022 at 7:41 AM Aaron Baik < salesforcesuppo= rt@homecareassistance.com > wrote: <blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;borde= r-left:1px solid r