--000000000000e7f329061625640a Content-Type: multipart/alternative; boundary="000000000000e7f3280616256409" --000000000000e7f3280616256409 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! Taylor Cleland *Care Solution Manager* 416-488-8777 ext 1 TheKey.ca [image: TheKey] On Mon, Apr 15, 2024 at 12:45=E2=80=AFPM Timothy Thomas wro= te: > FYI, new webform launching on thekey.ca. > > ---------- Forwarded message --------- > From: Alexa Graziani > Date: Mon, Apr 15, 2024 at 12:07=E2=80=AFPM > Subject: Re: > To: Timothy Thomas > Cc: Chuck Terlesky , Cheryl Cartwright ccartwright@thekey.com>, Sharon Speirs , Joey Taylor = joey.taylor@thekey.com> > > > Yes, thank you, Chuck! > > And no, they will still go to the team via email for now for manual entry= . > > I believe that Phil has a separate project in the works to get TheKey.ca > set up for auto-creation of webform leads in Salesforce but that's on a > separate timeline. > > Sincerely, > > On Mon, Apr 15, 2024 at 8:47=E2=80=AFAM Timothy Thomas wr= ote: > >> Good catch, thanks Chuck. >> >> On Mon, Apr 15, 2024 at 11:46=E2=80=AFAM Chuck Terlesky >> wrote: >> >>> Hi Alexa, >>> >>> Please remove "what is the zip code" add in "what is the postal code". >>> >>> On Mon, Apr 15, 2024 at 9:30=E2=80=AFAM Alexa Graziani >>> wrote: >>> >>>> Hi All, >>>> >>>> We've updated our webform to better drive leads and want to make sure >>>> you all are aware of the change before it goes live for TheKey.ca. Thi= s is >>>> specifically for forms submitted on TheKey.ca (any remaining microsite= s >>>> will not change). >>>> >>>> You can see an example on TheKey.com here >>>> and below. If they >>>> are looking for care for themselves, it looks like this: >>>> >>>> [image: image.png] >>>> >>>> If they are looking for care for someone else, it adds fields for the >>>> care recipient's first and last name. >>>> >>>> This means you will get slightly different information in the >>>> auto-email that will continue to go out to your team. We believe the >>>> information we've retained is the most relevant and should still give = you >>>> what you need for a successful intake and entry into Salesforce. >>>> >>>> Hopefully, eliminating the "message" field and making the questions >>>> explicitly about receiving home care will also help reduce the number = of >>>> caregivers who try to apply by completing the form, as a side benefit. >>>> >>>> Let me know if you have any questions. >>>> >>>> Sincerely, >>>> >>>> -- >>>> Alexa Graziani >>>> Senior Marketing Manager - Consumer Growth >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Chuck Terlesky B.A., CCPE >>> General Manager >>> Winnipeg and Calgary >>> >>> Calgary: 403-301-3777 >>> Winnipeg: 204-489-6000 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > > > -- > Alex