Re: Fresh Desk Queue modification of New Email Account - [#794616]

From
Lito Delapena <lito.delapena@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Alyson Rohane <alyson.rohane@thekey.com>, Elizabeth Clark <eclark@thekey.com>, laszlo.kovacs@thekey.com
Date
2024-05-31 07:26:21
Folder
INBOX
--00000000000030e0c90619c0c526 Content-Type: multipart/alternative; boundary="00000000000030e0c90619c0c525" --00000000000030e0c90619c0c525 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you for making the changes, will get this email sent out now to the 2 remaining Montreal clients. Please note that the other 8 Montreal clients were notified yesterday afternoon as their language preferences were set to english. Thank you, Lito Delapena Help Desk Manager * Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 TheKey.com [image: TheKey] On Fri, May 31, 2024 at 7:19=E2=80=AFAM Timothy Thomas wrot= e: > Hi Alyson, > > I've made changes to the letter. We're good to go. > > Thanks! > Tim > > On Thu, May 30, 2024 at 4:08=E2=80=AFPM Alyson Rohane > wrote: > >> Good afternoon, @Timothy Thomas - >> >> Can you please confirm if this template translated to French is accurate= ? >> >> *French*: >> https://docs.google.com/document/d/1cjwBfxSvKBzruAcTJx9vsb3EC2NKgOIBOaOz= Yjdwb9c/edit >> >> *English*: >> https://docs.google.com/document/d/1jUknHe7zbVKdDAn0b85NzQEAKg92ATEcmCxx= GiFadJE/edit >> >> >> On Wed, May 29, 2024 at 10:11=E2=80=AFAM Lito Delapena >> wrote: >> >>> HI All, >>> >>> Apologies I do indeed have the E-transfer list, just gathering the >>> emails address per client. Will advise the group once notifications hav= e >>> been sent out via FD. >>> >>> Thank you, >>> >>> Lito Delapena >>> Help Desk Manager >>> * Please note my email has changed: * >>> lito.delapena@thekey.com >>> >>> 619-722-8561 Ext. 190013 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, May 28, 2024 at 3:11=E2=80=AFPM Elizabeth Clark >>> wrote: >>> >>>> Lito you have been maintaining the list of transfer clients as far as = I >>>> was aware? >>>> >>>> >>>> Pardon my brevity, Sent from my iPhone >>>> >>>> On May 28, 2024, at 2:17=E2=80=AFPM, Lito Delapena >>>> wrote: >>>> >>>> =EF=BB=BF >>>> HI Alyson, >>>> >>>> More than happy to help send out communication for E-Transfer clients, >>>> do we have a list of those clients along with their preferred email >>>> addresses already or will i need to put that together? >>>> >>>> Thank you, >>>> >>>> Lito Delapena >>>> Help Desk Manager >>>> * Please note my email has changed: * >>>> lito.delapena@thekey.com >>>> >>>> 619-722-8561 Ext. 190013 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Tue, May 28, 2024 at 12:17=E2=80=AFPM Alyson Rohane >>> alyson.rohane@thekey.com> wrote: >>>> >>>>> Hi, @Lito Delapena - Can you please send >>>>> this communication (email with the FAQ attached) out to all e-transfe= r >>>>> customers by EOB today? >>>>> >>>>> *Email Template:* >>>>> https://docs.google.com/document/d/1iBGKnluCdADPEnmtcmDmOg_5SpcQAclBq= WF9CxOYGRM/edit?usp=3Dsharing >>>>> *English FAQ*: >>>>> https://docs.google.com/document/d/1mNPFRhtVGI7G2L4v49SQSB7q8S9RlblB/= edit?rtpof=3Dtrue >>>>> *French FAQ*: >>>>> https://docs.google.com/document/d/1N