--0000000000000b07d706088fa5af Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Briana, Thank you, I am adding Chuck and Tim to this email thread as well. Chuck is already aware of what is happening. Additionally to the other concerns. It looks like some settings were changed for overtime in Winnipeg. I had a few caregivers bring up concerns in the winnipeg office that they noticed their overtime is not being paid out. It looks like the system is not registering their overtime even over the 80 hours mark. Could we please have this resolved too. Thank you! On Wed, Oct 25, 2023 at 11:41=E2=80=AFAM Briana Caterina Del Real wrote: > Hi Chandani, > > I want to loop in Audra here for approval because I do see that some of > these rates are different from what is in CC currently . > > Hi Audra, > The request is to update the bill rates for Winnipeg and Calgary here jus= t > want approval because I noticed some of the rates are different from the > existing rates . > > > > Thanks, > > Briana Caterina Del Real > > > > On Thu, 19 Oct at 2:33 PM , Chandani Patel > wrote: > Hey Briana, > > > Sor for both Calgary and Winnipeg market for caregiver Payrates can we > please have the following: > Caregiver New: $18.00 > - Caregiver Intermediate: $18.50 > - Caregiver Advance: $19.00 > - Caregiver Raise: $19.50 > - Caregiver Complex: $20.00 > > > For Calgary Client Bill rate it needs to be updated to have just these: > > -Calgary Market - $38 > -CDHC Match - $32.95 > -Calgary Simple - $37 > -Calgary Complex - $39 > -Calgary CDHC - custom rate > -Calgary custom - custom rate > > For Winnipeg Client Bill rate it needs to be updated to have just these: > -Winnipeg Market - $32 > -Winnipeg Market2 - $33 > -Winnipeg Market3 - $34 > -Winnipeg Market4 - $35 > -Winnipeg Market5- $36 > - Winnipeg Custom - custom rate > > > Thank you so much! > > > Kind Regards, > > Chandani Patel > Caregiver Ambassador/ Human Resources > of Calgary, Alberta & Winnipeg, Manitoba > ________________________ > > Calgary Office: 825-801-5550 > Winnipeg Office: 204-489-6000 > Direct Number: 403-333-0999 > > Please note my email has changed: > cpatel@thekey.com > > > > On Thu, Oct 19, 2023 at 10:51=E2=80=AFAM Chandani Patel wrote: > >> Hi Briana, >> >> I am waiting for our care managers to confirm the bill rates for both th= e >> Calgary and Winnipeg office and then we can move forward and get them >> adjusted and separate the bill and pay rates. >> >> Thank you >> >> On Wed, Oct 18, 2023 at 3:41=E2=80=AFPM Briana Caterina Del Real > clearcaresupport@homecareassistance.com> wrote: >> >>> Hi Chandani, >>> >>> ahhh ok so this is happening because of the rate schedule . What I can >>> do is create bill rates outside of the rate schedule , so unpaired rate= s >>> that way you can select the bill rate without it pairing to the pay rat= e . >>> Are these the correct rates to use for both locations ? >>> >>> Thanks, >>> >>> Briana Caterina Del Real >>> >>> >>> >>>