See below. Let me know if that helps.
*Chad Everitt*
President- East Division & Canada
Mobile: 202.262.8318
[image: TheKey] <https://homecareassistance.com/>
From: Kevin Murray <kevin.murray@thekey.com>
Date: Thu, Apr 25, 2024 at 2:43 PM
Subject: Re: Incentives
To: Chad Everitt <chad.everitt@thekey.com>
I'm not looking for quite as literal an interpretation of my message. I'm
just looking for people to align around a common goal. If revenue makes
more sense than billable hours, that's fine. The thought was that
generally speaking if we are hitting our hours we will hit or exceed our
revenue. But that's not an absolute. Maybe it's starts, maybe it's
margin...i just want everyone to feel like they are pulling on the same
rope together and they can see the results and celebrate together.
*Kevin Murray*
Chief of Staff | *TheKey*
Mobile: 225-368-6471
[image: TheKey] <https://homecareassistance.com/>
On Thu, Apr 25, 2024 at 1:27 PM Chad Everitt <chad.everitt@thekey.com>
wrote:
> See below. I'd like your thoughts to reinforce your messaging on posting
> the budget of billable hours since this was rolled out on one of the GM
> calls I wasn't on.
>
>
> *Chad Everitt*
> President- East Division & Canada
> Mobile: 202.262.8318
> [image: TheKey] <https://homecareassistance.com/>
>
>
> ---------- Forwarded message ---------
> From: Timothy Thomas <tt@thekey.com>
> Date: Wed, Apr 24, 2024 at 5:15 PM
> Subject: Incentives
> To: Chad Everitt <chad.everitt@thekey.com>
>
>
> Hi Chad,
>
> GMs have been presenting their targets to the ICs this week and I received
> this feedback from Sharon in Vancouver.
>
> “what is the logic of giving us a budget of billable hours making us put
> up a thermometer to achieve that budget but then the bonus is based on a
> different number - so if we make our billable hours according to the budget
> then I make my bonus but it is very very possible that Anna (employee care
> manager) would not as hers have to grow.”
>
> Conceivably in Vancouver, where they’re significantly ahead of budget on
> hours and revenue, we could have ICs that miss out if they don’t continue
> to grow.
>
> Curious how you would respond?
> Thanks.
>
>
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>