Re: Weekly Caregiver Promoter Report

From
Carolyn Daoust <carolyn.daoust@homecareassistance.com>
To
Charles Terlesky <cterlesky@homecareassistance.com>
CC
Chandani Patel <cpatel@thekey.com>, Anna Ranay <aranay@thekey.com>, Kathryn Nester <knester@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Thu, 20 Oct 2022 11:09:36 -0400
Folder
INBOX
--000000000000559e6205eb78b7fc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is amazing. Great work everyone! Carolyn Daoust *Coordinatrice des ressources humaines * *Human Resource Coordinator* Tel: 514.907.5065 | Fax: 514.221.4265 carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Oct 20, 2022 at 10:31 AM Charles Terlesky wrote: > AMAZING!! What an excellent report - congratulations team - you're all > crushing it! > > Cheers, > Chuck > > ---------- Forwarded message --------- > From: Medallia Feedback > Date: Thu, Oct 20, 2022 at 6:00 AM > Subject: Weekly Caregiver Promoter Report > To: > > > This is a new report that includes your division's caregivers promoters, > scores of 9 or more, and their comments from the prior 7 days. > > This is designed to help you share success with your team. > > Email ahodges@thekey.com with any issues or questions. > View My Dashboard > > > Business Unit Field Caregiver Tenure Responsedate Link to Response CG NPS > > Toronto > Less Than 4 Weeks > 10/19/22 6:57 AM > Go to Response > > 10 > Reason for CG NPS Score > I really like to help people cause that=E2=80=99s makes me feel happy. > Toronto > 3 Years or More > 10/18/22 12:26 PM > Go to Response > > 9 > Reason for CG NPS Score > Madam Cheryl (director of care ) and Kathryn Nester ( caregiver > ambassador) and the rest of the staff are very kind and considerate. > Toronto > 12 Weeks - Less Than 26 Weeks > 10/19/22 12:55 PM > Go to Response > > 10 > Reason for CG NPS Score > Service by Meera, Amrita and June Is very nice very helpful team. > Toronto > 2 Years - Less Than 3 Years > 10/19/22 7:12 AM > Go to Response > > 10 > Reason for CG NPS Score > They are very approachable..understanding and easy to reach out > Toronto > 4 Weeks - Less Than 8 Weeks > 10/19/22 1:43 PM > Go to Response > > 10 > Reason for CG NPS Score > Home Care Assistance has reliable supervisors they always answer to > questions when I am having difficulty in a polite manner and efficient wa= y > Vancouver > 1 Year - Less Than 2 Years > 10/18/22 2:16 PM > Go to Response > > 10 > Vancouver > 3 Years or More > 10/14/22 11:07 AM > Go to Response > > 10 > Reason for CG NPS Score > I work for a very Caring company. > Vancouver > 3 Years or More > 10/14/22 7:17 AM > Go to Response > > 10 > Reason for CG NPS Score > Office staff are pleasant, reasonable and understanding. Caseworkers been > accomodating and helpful. > Vancouver > 12 Weeks - Less Than 26 Weeks > 10/15/22 3:05 PM > Go to Response > > 10 > Reason for CG NPS Score > They give us more convenient time & more extra time for work.Responds for > caregiver needs. > Vancouver > 4 Weeks - Less Than 8 Weeks > 10/16/22 7:38 AM > Go to Response > > 10 > Reason for CG NPS Score > Good company > Winnipeg > 12 Weeks - Less Than 26 Weeks > 10/17/22 9:16 AM > Go to Response > > 10 > Reason for CG NPS Score > Staff are very understanding and kind. > Winnipeg > 26 Weeks - Less Than 

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