--000000000000920285060bccb822 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I=E2=80=99ll look into this as I thought these were also done. Anna Jeffery= will not be updated however. Her account is June through Sept/October each only and paid for by her lawyer by cheque which was approved long ago. I=E2=80=99ll get back to you on the others. Cheryl On Tue, Dec 5, 2023 at 7:19=E2=80=AFPM Lito Delapena wrote: > Hi Cheryl, > > Thank you for the heads up, I updated the spreadsheet for those who's PAD > documentation was loaded into Clear Care. Below are the remaining Toronto > clients who we will still need an updated PAD form for. > > Client Transit No Instituiton No Acct No > 146224 Geraldine (Geri) Clever Not in CC Not in CC Not in CC > 146264 Richard Belshaw Not in CC Not in CC Not in CC > 146305 Anna Morgan Not in CC Not in CC Not in CC > 146220 Tanzil-Ur-Rehman Muahammad Not in CC Not in CC Not in CC > 146244 Anna Jeffrey Not in CC Not in CC Not in CC > THank you, > > Lito Delapena > Help Desk Manager > * Please note my email has changed: * > lito.delapena@thekey.com > > 619-722-8561 Ext. 190013 > TheKey.com > [image: TheKey] > > > On Tue, Dec 5, 2023 at 3:00=E2=80=AFPM Cheryl Cartwright > wrote: > >> Hi Lito, >> >> We uploaded them into clear care last week. Let me know if you don=E2=80= =99t see >> them. >> >> Cheryl >> >> On Tue, Dec 5, 2023 at 6:59=E2=80=AFPM Lito Delapena >> wrote: >> >>> Hi Cheryl, >>> >>> Would you happen to have an update regarding the Toronto clients we wer= e >>> missing documentation for? >>> >>> Thank you, >>> >>> Lito Delapena >>> Help Desk Manager >>> * Please note my email has changed: * >>> lito.delapena@thekey.com >>> >>> 619-722-8561 Ext. 190013 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Nov 29, 2023 at 1:07=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Agreed, Alyson/Elizabeth and I will work on a plan for sunsetting >>>> E-transfer once we're done with the Versapay launch. >>>> >>>> On Wed, Nov 29, 2023 at 2:17=E2=80=AFPM Chuck Terlesky >>>> wrote: >>>> >>>>> If you are planning to sunset etransfer then some form of >>>>> communication should be sent out well in advance. These clients have = chosen >>>>> to use etransfer for many reasons, mostly they want to control the pa= yments >>>>> and they don't want to have anyone have access to their bank accounts= . With >>>>> proper communication and time to adjust to the new way of payments, t= his >>>>> can be overcome. >>>>> >>>>> On Wed, Nov 29, 2023 at 11:53=E2=80=AFAM Cheryl Cartwright >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> Hi Lito, >>>>>> >>>>>> A few of the Toronto ones we can get PAD's for but others are paid b= y >>>>>> Veterans Affairs or by credit card and will not change over to PAD f= or >>>>>> various reasons. But we will work on the ones here we can and get yo= u some >>>>>> PAD's. >>>>>> >>>>>> Cheryl >>>>>> >>>>>> On Wed, Nov 29, 2023 at 11:02=E2=80=AFAM Chuck Terlesky >>>>>> wrote: >>>>>