Re: Unable to Log into Concur

From
Gabriel La <it@thekey.com>
To
Timothy Thomas <tt@homecareassistance.com>
CC
Sharon Speirs <sspeirs@homecareassistance.com>, Taneshia Persaud <taneshia.persaud@thekey.com>, Nedra Peterson <npeterson@homecareassistance.com>, Dawn Kellerman <dkellerman@homecareassistance.com>
Date
2022-05-09 15:09:31
Folder
INBOX
📎 image001.png; image002.jpg; image003.png
Hi Timothy,

I updated BambooHR, Jumpcloud, and Gmail to reflect
taneshia.persaud@thekey.com as her main email. Please have her sign in with
that.

On Mon, May 9, 2022 at 10:12 AM Timothy Thomas <tt@homecareassistance.com>
wrote:

> Good morning,
>
> We've uncovered a typo in Taneshia Persaud <taneshia.persaud@thekey.com>
> account. It seems within some of our systems, the incorrect email of
> teneshia.persaud@thekey.com is showing up.
>
> Can this please be fixed.
>
> Thank you!
> Tim
>
> ---------- Forwarded message ---------
> From: Nedra Peterson <npeterson@homecareassistance.com>
> Date: Mon, May 9, 2022 at 10:04 AM
> Subject: RE: Unable to Log into Concur
> To: Timothy Thomas <tt@homecareassistance.com>, Taneshia Persaud <
> taneshia.persaud@thekey.com>, Expense support <
> expense-support@homecareassistance.com>
>
>
> taneshia.persaud@thekey.com
>
>
>
> Hello Tim,
>
> The above email is what I have in Concur.
>
>
>
> Please reach out to HR and IT for I believe that will assist with he
> issue.  The email is as below in Bamboo and thus possibly the same in IT.
>
> *From:* Timothy Thomas <tt@homecareassistance.com>
> *Sent:* Monday, May 9, 2022 8:49 AM
> *To:* Nedra Peterson <npeterson@homecareassistance.com>; Taneshia Persaud
> <taneshia.persaud@thekey.com>; Expense support <
> expense-support@homecareassistance.com>
> *Subject:* Fwd: Unable to Log into Concur
>
>
>
> Hi Nedra,
>
>
>
> Can your team please assist Taneshia. She's unable to log into Concur. I
> noticed that there's an incorrect version of her email going around -
> teneshia.persaud@thekey.com - not sure if this is the issue.
>
>
>
> The correct email is taneshia.persaud@thekey.com
>
>
>
> Thank you,
>
> Tim
>
> ---------- Forwarded message ---------
> From: *Taneshia Persaud* <teneshia.persaud@thekey.com>
> Date: Fri, May 6, 2022 at 4:05 PM
> Subject: Fwd: Unable to Log into Concur
> To: Timothy Thomas <tt@homecareassistance.com>
>
>
>
>
>
>
>
> ---------- Forwarded message ---------
> From: *Taneshia Persaud* <teneshia.persaud@thekey.com>
> Date: Fri, May 6, 2022 at 10:30 AM
> Subject: Re: Unable to Log into Concur
> To: Hua Wu <hua.wu@thekey.com>
> Cc: Taneshia Persaud <taneshia.persaud@thekey.com>
>
>
>
> Thank you!
>
> Taneshia
>
> Taneshia Persaud, RPN, GCP
> General Manager - Toronto
>
>
>
> On Fri., May 6, 2022, 10:09 a.m. Hua Wu, <hua.wu@thekey.com> wrote:
>
> Hi Taneshia
>
>
>
> Happy Friday to you too!
>
> I just emailed expense support as well as IT.  Will keep you updated if I
> hear anything back.
>
> Thanks.
>
>
>
> Hua
>
>
>
> On Thu, May 5, 2022 at 10:47 PM Taneshia Persaud <
> teneshia.persaud@thekey.com> wrote:
>
> Good morning Hua - Happy Friday!
>
>
>
> I'm still unable to log in into Concur. If you're able toove along the
> process in any way I'd appreciate it.
>
>
>
> Many thanks,
>
>
>
> Taneshia
>
> Taneshia Persaud, RPN, GCP
> General Manager - Toronto
>
>
>
> ---------- Forwarded message ---------
> From: *Taneshia Persaud* <teneshia.persaud@thekey.com>
> Date: Wed., May 4, 2022, 2:07 p.m.
> Subject: Re: Unable to Log into Concur
> To: Gary Scott <expense-support@homecareassistance.com>
>
>
>
> Just following up on this request, as I am still getting the same error
> message.
>
>
>
> On Thu, Apr 28, 2022 at 11:58 AM Taneshia Persaud <
> teneshia.persaud@thekey.com> wrote:
>
>
>
>
>
> On Thu, Apr 28, 2022 at 11:53 AM Gary Scott <
> expense-support@homecareassistance.com> wrote:
>
> Hi Taneshia.persaud,
>
>
>
> You should be going to Concur link below.
>
>
>
> https://www.concursolutions.com/
>
>
>
>
>
> Thanks,
>
>
>
>
>
>
>
>
>
> On Thu, 28 Apr at 11:47 AM , Taneshia.persaud <taneshia.persaud@thekey.com>
> wrote:
>
>
>
> On Thu, Apr 28, 2022 at 11:13 AM Gary Scott <
> expense-support@homecareassistance.com> wrote:
>
> Hi Taneshia.persaud,
>
>
>
> Below should work--I was just able to login with it.
>
>
>
> taneshia.persaud@thekey.com
>
> HomeCare123
>
>
>
>
>
> Thanks,
>
>
>
>
>
>
>
>
>
> On Thu, 28 Apr at 9:22 AM , Taneshia.persaud <taneshia.persaud@thekey.com>
> wrote:
>
> I am getting this message when I try to log into my Concur account.
>
>
>
> IT suggested I reach out to you.
>
>
>
> Thanks!
>
>
>
> [image: image]
>
>
>
> 50022:611100
>
> --
>
> Taneshia
>
> Taneshia Persaud, RPN, GCP
> General Manager - Toronto
>
> Please note my email has changed:
> Taneshia.Persaud@TheKey.com
>
> This message may contain confidential health information that is
> privileged and legally protected from disclosure by the Health Insurance
> Portability and Accountability Act of 1996 ("HIPAA"). This information is
> intended only for the use of the individual or entity named above. If you
> are not the intended recipient, you are hereby notified that reading,
> disseminating, disclosing, distributing, copying, acting upon or otherwise
> using the information contained in this email is strictly prohibited. If
> you have received this information in error, please notify the sender
> immediately by replying to this email and delete or destroy the related
> message.
>
>
>
>
> --
>
>
>
> *Timothy Thomas*
> *Head of Canada Division*
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
>
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
>
> ---
>
> Read Our Testimonials
> <https://www.homecareassistancemontreal.ca/reviews.html>
>
> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>
> *Champions of Longevity*
>
>
>
>
> --
>
> Timothy Thomas
> Head of Canada Division
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
> Read Our Testimonials
> <https://www.homecareassistancemontreal.ca/reviews.html>
> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>
>
> Champions of Longevity
>


-- 
Gabriel La
Head of IT Operations
* Please note my email has changed: *
it@thekey.com <https://brand.thekey.com/esg/it@thekey.com>
650-257-2395 Ext. 160010
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>

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