--00000000000041a8ca060cf77bd7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Pam took this transfer - This was for a New Jersey Client - The caller was upset that the call got transferred to Calgary, Canada. On Wed, Dec 20, 2023 at 12:48=E2=80=AFPM Timothy Thomas wro= te: > I'll find out. > > On Wed, Dec 20, 2023 at 2:34=E2=80=AFPM Joey Taylor > wrote: > >> Making sure this was handled >> Also, why are calls still going to Frax @Timothy Thomas >> >> ---------- Forwarded message --------- >> From: >> Date: Wed, Dec 20, 2023 at 1:41=E2=80=AFPM >> Subject: Frax | HCA CN CLG | Scheduling | All Other Scheduling | Gina >> Cerami >> To: >> >> >> Hello, >> >> Frax received a call for your business. I had the pleasure of speaking >> with the following Guest. If you have any questions, please contact >> Leader@FraxOutsourcing.com. >> >> *Frax Code: * HCA CN CLG >> *Date of Call: * 12/20/2023 >> *Time of Call: * 12:35 PM CST >> *Guest Name: * Gina Cerami >> *Guest Phone #: * (866) 226-1702 >> *Callback Phone #: * (908) 581-9327 >> >> *Call Notes: * Caller is calling about CL Joeseph Cerami. PC is wanting >> to know who will coming for January 2024. >> *Transfer Outcome: * My transfer was accepted >> >> Thank you, >> Francelia >> >> >> -- >> >> Joey Taylor >> >> *General Manager Montreal* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --00000000000041a8ca060cf77bd7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Pam= took this transfer - This was for a New Jersey Client - The caller was ups= et that the call got transferred to Calgary, Canada. On Wed, Dec 2= 0, 2023 at 12:48=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: I'll find out. On Wed, Dec 20, 2023= at 2:34=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Making sure thi= s was handled=C2=A0 Also, why are calls still going to Frax=C2=A0 @Timothy Thom= as =C2=A0 ---------- Forwarded message --------- From: < nor= eply@fraxbase.com > Date: Wed, Dec 20, 2023 at 1:41=E2=80= =AFPM Subject: Frax | HCA CN CLG | Scheduling | All Other Scheduling | G= ina Cerami To: < calgaryintake@thekey.com > Hello= , Frax received a call for your business. I had the pleasure of speak= ing with the following Guest. If you have any questions, please contact Leader@FraxOut= sourcing.com . Frax Co= de: HCA CN CLG = Date of Call: 12/20/2023 Time of Call: 12:35 PM CST = Guest Name: Gina= Cerami Guest Phone #: (866) 226-1702 Callback Phone= #: (908) 581-9327 =C2=A0 Call Notes: Caller is calling about CL Joeseph Cerami. PC is wanting to know= who will coming for January 2024. Tran= sfer Outc