--0000000000002eb02305f4612799 Content-Type: multipart/alternative; boundary="0000000000002eb02205f4612798" --0000000000002eb02205f4612798 Content-Type: text/plain; charset="UTF-8" Thanks, Tim. I'm actually referring the IVR updates and email updates with IT. If you're referencing the HCA microsite updates in the previous email, we'd actually like to get that as part of the 1st week's deliverables. It looks like the screenshot I included didn't go through but please see slides for full details and I'll try to paste that one below again to see if I have better luck: [image: image.png] On Fri, Feb 10, 2023 at 3:46 PM Timothy Thomas wrote: > Yes provided IT is responsive with the website changes. > > On Fri, Feb 10, 2023 at 6:39 PM Audra Williams wrote: > >> @Timothy Thomas is the 3 week time frame for you to >> manage with IT and Comms attainable for you? >> >> Best, >> >> On Fri, Feb 10, 2023 at 11:02 AM Alexa Graziani >> wrote: >> >>> Hi Angie and Matt, >>> >>> I have worked with Tim, Phil, and Steve from legal to outline costs and >>> timing for the Branding Bridge phase. Updated slides can be found at the >>> beginning of the deck here >>> >>> . >>> >>> *It will take a total of 5 weeks in the best-case scenario once we >>> receive both of your approval to move forward.* >>> >>> This is also assuming the operational transition work Tim manages with >>> IT and Comms can be completed in the first 3 weeks. >>> >>> >>> If we were to receive approval by the end of next week (February 17th), >>> that puts the earliest completion of the project at March 24th. >>> >>> >>> *Print Materials and Updates to Existing Microsites * >>> >>> - Cost: ~$14,000 >>> - Time to execute: 5 weeks >>> >>> >>> *TheKey.ca Updates* >>> >>> - Cost: No new costs incurred - must prioritize existing Dev Hours >>> against this project >>> - Time to execute: 4 weeks >>> - 2 weeks for Level 1 Priority pages >>> - 2 weeks for Level 2 Priority pages >>> >>> >>> *The overall Timing slide is called out here for visibility with the >>> critical path for print highlighted in yellow. *I can put deadline >>> dates against these once we receive approval for the monetary and time >>> costs associated with the project. >>> >>> Please let me know if you have any questions or would like me to set up >>> a call for us to get together to discuss it. >>> >>> [image: image.png] >>> >>> On Fri, Feb 3, 2023 at 10:32 AM Alexa Graziani >>> wrote: >>> >>>> Hi All, >>>> >>>> Thank you for your time today! Here is the deck >>>> >>>> we went through and a recap of decisions/action items. >>>> >>>> *Decision: *Enter into a branding bridge period for Canada so that >>>> HCLs, CSMs and others can start to promote the business as TheKey and the >>>> business can slowly fold in other TheKey functionality (ex: billing). >>>> >>>> *What is included in this phase?* >>>> >>>> - Update the top 3-5 print materials for HCLs/CSMs for Canada >>>> English / website / phone numbers and have teams print them locally >>>>