--000000000000ac7cc705f5c8aec0 Content-Type: multipart/alternative; boundary="000000000000ac7cc505f5c8aebf" --000000000000ac7cc505f5c8aebf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Luther Village has never mentioned certified psws only before.Now also they are not looking for Certified PSWs, I believe, but those who are experienced in providing personal care and completing the tasks. The caregiver who was there on the mentioned night shift is an exceptional caregiver and I don=E2=80=99t know what exactly happened there. I will let you know. Thanks On Tue, Feb 28, 2023 at 3:42 PM Timothy Thomas wrote: > Let's comp that overnight shift. > > @Amrita Veena Were you aware of this PSW only > request? > > On Tue, Feb 28, 2023 at 3:34=E2=80=AFPM Matt Vijayan wrote: > >> Thanks Melanie, Janet for bringing this matter to our attention. We take >> these scenarios very seriously and we will investigate and take correcti= ve >> actions. Would you be available to virtually meet next week for 10 minut= es? >> >> Matt Vijayan, B.Sc., MBA, CCPE >> >> Director of Sales, Canada >> >> *Please note my email has changed:* >> mvijayan@TheKey.com >> >> TheKey.com >> [image: TheKey] >> >> On Feb 28, 2023, at 2:45 PM, Melanie Shelley >> wrote: >> >> =EF=BB=BF >> Good afternoon Amrita, >> I hope you are well. I just wanted to send another reminder that all >> staff sent to fill shifts at Luther Village need to be PSW's that can do >> personal care. I have mentioned this to Matt about a year ago. All of th= e >> needs we have, require a PSW as our staff are getting quite upset that w= e >> are having staff not trained to do the work and getting agency pay rate. >> I also wanted to mention that the last night shift (prior to last night) >> the PSW slept most of the shift. All of our shifts have routines that ne= ed >> done and nights there are 2-hour checks. >> Thank you in advance for looking after this. >> Next, I have a need for an evening shift PSW 2-10pm >> March 1 >> Day PSW need for March 5th and 6th (6am-2pm). >> Please let me know if you have PSW's available. >> Thank you, >> Melanie >> >> >> >> >> >> >> >> [image: luthervillage] >> >> *Melanie Shelley,**RPN* >> Director of Resident Care >> >> Luther Village on the Park >> >> 141 Father David Bauer Drive, Waterloo, ON N2L 6N9 >> T: (519) 783-3236 ext. 2002 >> F: (519) 783-3237 >> www.luthervillage.org >> >> | Twitter >> >> | Facebook >> >> | Unsubscribe >> >> >> >> >> >> PRIVACY DISCLAIMER: This email and any attachments are intended only for >> the recipient(s) specified and may contain confidential information. If = you >> have received this email by mistake, please immediately notify the sende= r >> by email and permanently delete it and all attachments without reading, >> copying or circulating them further to avoid breaching privacy laws. Tha= nk >> you for your cooperation. >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has change