--000000000000f8c773060bdd75ed Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Randi, From what I can tell I have updated the bank to the correct one. As for the date, as I was entering I was choosing the dates that the e-Transfer came in, so unsure why it shows only the 29th. When I go into a customer account, it shows the date I selected for the payment and not the 29th. I am not sure how to fix this to show what you need it to show. On Wed, Dec 6, 2023 at 3:33=E2=80=AFPM wrote: > Hi Randi, > > > > We are working on this Vashon is out and unfortunately, we don=E2=80=99t = have a > lot of experience with this system. Hopefully, we will have it fixed toda= y. > > > > Thanks, > > > > > > *Lisa Barker* > > Manager, Accounts Receivable > > lisa.barker@thekey.com > > [image: TheKey] > > > > > > > > > > *From:* Randi Schapira CPA CA > *Sent:* Wednesday, December 6, 2023 2:26 PM > *To:* Lauren Ada ; lisa.barker@thekey.com > *Cc:* Timothy Thomas ; Vashon Palloo vashon.palloo@thekey.com>; brian.fialko@thekey.com; Daniel Barakat daniel.barakat@thekey.com> > *Subject:* RE: FW: Missing November Deposits > > > > Hi > > > > You entered them all in the JP Morgan bank and not the TD Bank where they > went. > > > > You also added them in one deposit on Nov 29 but there are multiple dates= . > They have to be entered with the correct date in the correct bank account= . > > > > Please adjust. > > > > > > Thanks > > Randi > > > > > > *From:* Lauren Ada > *Sent:* Wednesday, December 6, 2023 3:21 PM > *To:* lisa.barker@thekey.com > *Cc:* Randi Schapira CPA CA ; Timothy Thomas tt@thekey.com>; Vashon Palloo ; > brian.fialko@thekey.com; Daniel Barakat > *Subject:* Re: FW: Missing November Deposits > > > > Hi, > > > > I was able to add in $33K of these e-Transfers. We use the inbox on the > Quickbooks computer to get the details, however I cannot locate any email= s > for details prior to 11/13/23. I am not sure where they went, but I was n= ot > able to enter any of those. I am also not sure what Elavon is or how to > locate the e-Transfer with a discrepancy. > > > > On Wed, Dec 6, 2023 at 12:40=E2=80=AFPM wrote: > > Lauren, > > > > In Vashon=E2=80=99s absence can you please add these payments for Montrea= l. > > > > Thanks, > > > > > > *Lisa Barker* > > Manager, Accounts Receivable > > lisa.barker@thekey.com > > [image: TheKey] > > > > > > > > > > *From:* Randi Schapira CPA CA > *Sent:* Wednesday, December 6, 2023 11:39 AM > *To:* Vashon Palloo ; Lisa Barker lisa.barker@thekey.com>; Tim Thomas ; Timothy Thomas = tt@thekey.com> > *Cc:* Brian Fialko ; Daniel Barakat daniel.barakat@thekey.com> > *Subject:* Missing November Deposits > > > > Hi > > > > Here is an excel list of all the missing November deposits in QB. > > > > Please go in and add them so that I can do the month end. > > > > I end up wasting a lot of time compiling what is missing- not at all > efficient. > > > > Please advise when done so I can continue my work. > > >