Re: Re: Requested Information from HostGator Support

From
James Sudimak (Web Support) <dev@homecareassistance.com>
To
Fayaz Rahman <fayaz@sabaseo.com>
CC
Gabriel La <it@homecareassistance.com>, Timothy Thomas <tt@homecareassistance.com>, Alexa Graziani <agraziani@thekey.com>, Cheryl Cartwright <ccartwright@homecareassistance.com>, Steve Darley <sdarley@homecareassistance.com>, Edward Lee <edward@homecareassistance.com>
Date
Tue, 10 May 2022 08:10:05 -0700
Folder
INBOX
--0000000000004e37ed05dea9b8fe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Fayaz, Hope all is well. I still do not see the EPP code you requested come through. May you be able to confirm that the domain's registrant contact is indeed edward@homecareassistance.com? Perhaps there is a way to obtain the EPP another way if possible, such as via HostGator Support. Thanks and warm regards, James Sudimak Web Developer, TheKey thekey.com 221 Main St #520 , San Francisco, CA 94105 On May 6, 11:22 AM, James Sudimak wrote: > Hi Fayaz, > > Thanks! I just checked and don't see it in edward@homecareassistance.com'= s > inbox yet. Will keep an eye on it. > > Warm regards, > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > On May 5, 5:46 PM, Fayaz Rahman wrote: > Ok, just requested the EPP please check. > > > > > > [image: A picture containing graphical user interface Description > automatically generated] > > *Fayaz* > > > > *Fayaz Rahman* > > Project Manager > > *SABA Inc.* > > *Office: (858) 277-1717* > > > > [image: signature_79135163] > > Search Engine Marketing & Consulting > > *www.sabaseo.com * > > > > > *Helping You Grow Your Revenue through Powerful Online Marketing > Strategies* > > > > > > > Attachment: > image001.png > > image002.png > > On May 5, 10:54 AM, James Sudimak wrote: > Hi Fayaz, > > Great! You can go ahead and do so when you are able. > > Thanks and warm regards, > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > On May 4, 6:20 PM, Fayaz Rahman wrote: > Hi James, let me know if you are ready I can try to push the EPP code > again. > > > > Best Regards, > > > > > > *Fayaz* > > > > *Fayaz Rahman* > > Project Manager > > *SABA Inc.* > > *Office: (858) 277-1717* > > > > [image: signature_206788719] > > Search Engine Marketing & Consulting > > *www.sabaseo.com * > > > > > *Helping You Grow Your Revenue through Powerful Online Marketing > Strategies* > > > > > > > Attachment: > image001.png > > image002.png > > On May 4, 2:31 PM, James Sudimak wrote: > Hi Team, > > I was able to again access to the Enom account. However, there is no way > to unlock the domain or request an EPP code in the account's dashboard: > https://access.enom.com/default.aspx?action=3Dlogin > > Also, I attempted to log into the regular Enom account dashboard here > , but it indicated that the domain is in fact still > with HostGator (?) > > > I tried to do a password reset on HostGator using Edward's email, but no > email has come in. > > Fayaz =E2=80=94 You mentioned previously that you had sent over an EPP co= de for > torontohomecareassistance.ca. May you be able to regenerate a new code > and send that to edward@homecareassistance.com now that we have access to > his email? Also, was this done on Enom or HostGator? > > Apologies for all of the confusion. Thanks! > > Warm regards, > > James Sudimak > Web Developer, Th