This is a multipart message in MIME format. ------=_NextPart_000_0924_01D9E6D4.5FF53160 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0925_01D9E6D4.5FF53160" ------=_NextPart_001_0925_01D9E6D4.5FF53160 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Thank you From: Timothy Thomas Sent: Thursday, September 14, 2023 6:10 AM To: Chuck Terlesky ; Elizabeth Clark = Subject: Fwd: Billing concerns - Mary Picken For additional context. ---------- Forwarded message --------- From: Shawntel Sousa > Date: Thu, Sep 14, 2023 at 8:18â¯AM Subject: Billing concerns - Mary Picken To: TheKey Billing > Cc: Bill Picken >, Dan = Picken > Hi team, Can I kindly have someone take a deep look into Maryâs billing. This client receives government funding and the family is concerned that = the total funding amount hasnât been applied since June. Can we = kindly take a look back to ensure that all their find was applied, if it = was not can we ensure this gets applied right away so we can send out = new invoices and process their payments. I have CCâd the sons of this client in this email as they are = the ones who manage the payments and their mothers care. Thank you for your assistance in this matter. Sincerely, Shawntel Sousa, LPN Client Care Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 Sent from my iPhone -- Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 TheKey.ca ------=_NextPart_001_0925_01D9E6D4.5FF53160 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Thank you From: Timothy Thomas = <tt@thekey.com> Sent: Thursday, September 14, 2023 6:10 = AM To: Chuck Terlesky <cterlesky@thekey.com>; Elizabeth = Clark <eclark@thekey.com> Subject: Fwd: Billing concerns = - Mary Picken For additional = context. ---------- = Forwarded message --------- From: Shawntel = Sousa < ssousa@thekey.com</a