[Company-Wide Announc..] CG Connect App Outage - Please Read:

From
Megan Heinen <notification@fbworkmail.com>
To
Timothy Thomas <tt@homecareassistance.com>
Date
Tue, 22 Mar 2022 15:08:23 -0700
Folder
INBOX
--b1_d6682e6e55b38a5d653e1d4ad2086397 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D View on Workplace https://thekey.workplace.com/nd/?groups%2F437706591025316%2Fpermalink%2F52= 6153738847267%2F&work_newsfeed_token=3DS%3A_I100059340976929%3A52615373884= 7267&aref=3D1647986896964055&medium=3Demail&mid=3D5dad590008705G5b04dd3436= 21G5dad5d99689d7G1d72&n_m=3Dtt%40homecareassistance.com&lloc=3Dview_on_fac= ebook_btn_text&rms=3Dv2&irms=3Dtrue =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D Hi Timothy, "CG Connect App Outage - Please Read: Due to an outage with T-Mobile, caregivers will likely experience issues = logging into the caregiver app. In order to login, caregivers are sent an = authorization code via SMS text, which is currently compromised due to = T-Mobile=E2=80=99s technical issues.=20 This will not impact caregivers who are currently logged into the app, as = the app remains logged in on the background of caregivers phones unless = they force a close/logout.=20 The CX team will be messaging caregivers via Clear Care to let them = know.=20 We will send a follow up as soon as we know more. In the interim please = encourage caregivers to use telephony or call the office to clock in or = out. Thank you!" =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D This message was sent to tt@homecareassistance.com. If you don't want to = receive these emails from Meta in the future, please follow the link below = to unsubscribe. https://thekey.workplace.com/work/email/unsubscribe/?k=3DAS05qDQqNAB7oYf64= _4&u=3D100076449183265&mid=3D5dad590008705G5b04dd343621G5dad5d99689d7G1d72= &ee=3DAY2gnwmzJOIxQs5TvAe8SdYZQ8n0jvl4-du0kx_VVQyWR9xAOoZqz5wDTeN5VdhmeK9P= cB-1H4v82yfqDV4QT-fBMQ Meta Platforms, Inc., Attention: Community Support, 1 Facebook Way, Menlo = Park, CA 94025 --b1_d6682e6e55b38a5d653e1d4ad2086397 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Facebook @media = all and (max-width: 480px){*[class].ib_t{min-width:100% = !important}*[class].ib_row{display:block = !important}*[class].ib_ext{display:block !important;padding:10px 0 5px = 0;vertical-align:top !important;width:100% = !important}*[class].ib_img,*[class].ib_mid{vertical-align:top = !important}*[class].mb_blk{display:block = !important;padding-bottom:10px;width:100% = !important}*[class].mb_hide{display:none = !important}*[class].mb_inl{display:inline = !important}*[class].d_mb_flex{display:block = !important}}.d_mb_show{display:none}.d_mb_flex{display:flex}@media only = screen and (max-device-width: 480px){.d_mb_hide{display:none = !important}.d_mb_show{display:block !important}.d_mb_flex{display:block = !important}}.mb_text h1,.mb_text h2,.mb_text h