--0000000000008911fd0605bb3a28 Content-Type: multipart/alternative; boundary="0000000000008911fc0605bb3a27" --0000000000008911fc0605bb3a27 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dang. Sorry Tim. All it is is two columns=E2=80=A6=E2=80=9DState=E2=80=9D a= nd =E2=80=9CWhat is the process for cutting service?=E2=80=9D Perhaps you could email me the details for Canada and I could just add to the list? *From:* Timothy Thomas *Sent:* Tuesday, September 19, 2023 2:24 PM *To:* Laszlo Kovacs *Subject:* Re: Service Cutoff Master List - Please help populate for your region Hi Las, I can't access this doc as I don't have a Microsoft account... On Tue, Sep 19, 2023 at 3:20=E2=80=AFPM Laszlo Kovacs wrote: Hi Team, To better align with the needs of our business based on geographic regions, our Collections team is working to gain insight into the specific requirements behind the process of cutting off service to existing customers. In the link below I have setup a template that I=E2=80=99d ask f= or you all to fill out for your regions. My team can then use this info to better help ensure we are following the rules and regulations of the different markets in which we operate. *Nothing will change in terms of our process of cutting service- We will continue to partner with you on past due account and the final call will remain at the discretion of the field teams.* I hope to have this list completed by end of September. Please let me know if you have any questions and thank you in advance for your help to this end. [image: =E2=80=8Bxlsx icon] https://hcacorp-my.sharepoint.com/:x:/r/personal/laszlo_kovacs_thekey_com/D= ocuments/Service%20Cutoff%20Requirements%20-%20230919.xlsx?d=3Dw23236941174= 6465cbae22584f7d00eb5&csf=3D1&web=3D1&e=3D04asuz Thanks, Laszlo --=20 *Tim Thomas* Head of Canada Division *Please note my email has changed:* tt@TheKey.com (514) 591-9387 *TheKey.ca * [image: Image removed by sender. TheKey] --0000000000008911fc0605bb3a27 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dang. Sorry Tim. All it is is two columns=E2=80=A6=E2=80=9DState=E2=80=9D= and =E2=80=9CWhat is the process for cutting service?=E2=80=9D =C2=A0 Perhaps you could email me = the details for Canada and I could just add to the list? =C2=A0 From: Timothy Tho= mas < tt@thekey.com > Sent:= Tuesday, September 19, 2023 2:24 PM To: Laszlo Kovacs < laszlo.kovacs@thekey.com > Subject: Re: Service Cutoff Master List - Please help populate fo= r your region =C2=A0 Hi Las, =C2=A0 I can't access this doc as I don't have a Microsof= t account... =C2=A0 On Tue, Sep 19, 2023 at 3:20=E2=80=A