----==_mimepart_68656d1551d5f_24e3f9663d435e466341c6 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you for letting me know. I see the other ticket is being worked on = by another agent so I will close this ticket as this was for Private Pay.= =C2=A0 Have a good rest of the week! Keith Keough Financial Onboarding= Specialist |=C2=A0TheKey Mobile: 855-205-8007 =C2=A0 = = On Wed, 2 Jul at 1:19 PM , Nathan Castaneda wrote: Hi all, = = Unfortunately I don=E2=80=99t have the information requested as these cl= ients were going through insurance which was being taken care of before I= was assigned as CSM. Hoping Timon can finalize this when he returns from= vacation next week=C2=A0 = Nathan Castaneda = Client Success Manager = = 437-217-5358 = TheKey.ca=C2=A0=C2=A0 = = = = = = = = = = On Wed, Jul 2, 2025 at 12:49=E2=80=AFPM Keith Keough wrote: = = = = = Hi Nathan,=C2=A0 = Just wanted to follow up on the missing PAF for this client. The client = has had 6 completed services with TheKey and an overdue balance of C$539 = due to no payment information on file.=C2=A0 = I also see the remaining shifts have been cancelled, we need this paymen= t information to charge the client for the completed services before poss= ible deactivation as well.=C2=A0 = Thank you,=C2=A0 = = Keith Keough = = Financial Onboarding Specialist |=C2=A0TheKey = Mobile: 855-205-8007 = = =C2=A0 = = = = On Thu, 26 Jun at 5:29 PM , Keith Keough w= rote: = = Hi Nathan,=C2=A0 = Just following up on the signed PAF form for this client. I do not see i= t has been uploaded to the client's Wellsky profile.=C2=A0 = Thank you,=C2=A0 = = Keith Keough = = Financial Onboarding Specialist |=C2=A0TheKey = Mobile: 855-205-8007 = = =C2=A0 = = = = On Wed, 18 Jun at 9:52 AM , Keith Keough w= rote: = = Hi Nathan, hope you are doing well today :) = I am reaching out in regards to our client Blanca Munoz. I was reviewing= the client's profile in Wellsky and I do not see an uploaded and signed = PAF on file. I did go through the signed CCA but there is no PAF for paym= ent. Will you be obtaining this and uploading to their profile? We do nee= d this on file for proper billing and invoicing, i do see the client has = started services as of this week.=C2=A0 = Thank you,=C2=A0 = = = = Keith Keough = = Financial Onboarding Specialist |=C2=A0TheKey = Mobile: 855-205-8007 = = =C2=A0 ----==_mimepart_68656d1551d5f_24e3f9663d435e466341c6 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Thank you for letting me know. I see the other ticket is= being worked on by another agent so I will close this ticket as this was= for Private Pay.=C2=A0 Have a good rest of the week! Keith Keough Financial Onboarding S= pecialist |=C2=A0 TheKey <div dir=3D"ltr" style=3D"color: rgb(34, 34, 34); font-family: Arial, Hel= vetica, sans-serif; font-size: small; font-style: normal; font-weight: 40= 0; l