----==_mimepart_665755ac2af6a_2003fe8325e126c16026442 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Can you please confirm if a password is required for E-transf= er payments? Please see the email below from Mrs. Curry. Thank you! = = On Tue, 28 May at 10:34 AM , Marc Atkinson wrote:= = = Hi Tim, = = =E2=80=8BPlease see the email from Elaine Curry regarding the E-transfer= payments for Bob Curry. Can you please provide the answer to question # = 2?=C2=A0 = = Thank you! = = = = On Mon, 27 May at 7:48 PM , 158127 Bob Curry wrote= : = = Hi Marc, = = = I'm finding the emails a bit confusing with regards to the e-transfer op= tion. Please confirm the following in order for me to complete the e-tran= sfer set-up and pay outstanding bills. = = = 1) What is the email address to which the e-transfer is being sent to? = = 2) Is your e-transfer payments set-up as auto deposit or do you need a p= assword for each payment? = = 3) In the e-transfer message, I will include the information to which th= e payment is being made for, therefore, please confirm why a separate ema= il is required advising you that I've sent an e-transfer. If this additio= nal email is deemed necessary, please confirm the email address to which = I need to send the separate email to once I've sent the e-transfer? = = Thank you, = = Elaine = = = = = = = = = = = = = On Thursday, May 23, 2024 at 10:24:24 a.m. EDT, Marc Atkinson wrote: = = = = = = = = Hi Mrs. Curry, = = I wanted to follow up on our conversation from yesterday regarding payme= nts moving forward. As we discussed, you can please send payments in via = E-transfer. Please do us a favor and email your payment details to etrans= fer@thekey.com whenever a payment is made to us. You do not need to email= paymentapplication@thekey.com. By sending an email to etransfer@thekey.c= om, this will ensure that we recieve your payment as timely as possible a= nd that the payment is applied to Mr. Curry's invoices right away. = = Please let us know if you have any questions regarding this or need any = further assistance. = = Thank you. = = Regards, = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = = = On Wed, 22 May at 5:10 PM , Marc Atkinson wrote:= = Hi Mrs. Curry, = = Please see below for our banking information. Whenever a payment is made= to us via E-transfer/wire, please email paymentapplication@thekey.com th= e payment/remittance information, so we can look out for the payment and = then post to it Mr. Curry's invoices in a timely manner.=C2=A0 = = For your reference, attached are the two open invoices currently on his = account. Moving forward, you will receive automated emails late Wednesday= afternoon containing a copy of the week's invoice. If you go into the bo= dy of the emails there will be a PDF copy of the invoice attached at the = top of the email by the subject line. = = Please let us know if you need any further