------=_Part_729_560147361.1735231924975 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit ------=_Part_729_560147361.1735231924975 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit Hello , There is a Service Level Intervention needed on the following account. Please see the details below and respond within the intervention of what steps have been taken to remediate the relationship and whether it has been brought back to "Resolved and saved". Closing out of this intervention can be done by documenting the steps in the "Status of relationship" field and marking the referral relationship status as "Resolved and saved" or "Resolved but lost". Please see the link here: a0cUH000003dMtNYAU Referral Account: Vi At The Glen Referral Account Owner: Claudia Cook Status of the Referral Partner Relation: Office: Chicago Category: Senior Community SAP Account? Yes Last First Time Client Start Date: Tue Dec 03 00:00:00 GMT 2024 Client Starts - Last 12 months: 8.0 Starts T&E Client %: 64.5161 ------=_Part_729_560147361.1735231924975--