Yes I will email the client. And agreed, going forward we will ensure all
emails are sent before closing out outlook.
thank you,
On Mon, Feb 13, 2023 at 9:57 AM Tim Thomas <tthomas@thekey.com> wrote:
> I think your right Ali. The invoices didn’t go out last week because
> Outlook was not opened. As I mentioned before, it should always be checked
> that it is opened, otherwise the emails sit in the outbox and they all went
> this morning when I opened Outlook.
>
> Anyway…good news.
>
> Will you answer the client?
>
>
>
> *Tim Thomas Sr.*
> *Home Care Assistance (Montréal)*
> Tel: 514.726.7647
> tthomas@homecareassistance.com <tt@homecareassistance.com> |
> Homecareassistancemontreal.ca <https://www.homecareassistancemontreal.ca/>
>
>
>
>
>
>
> On Feb 13, 2023, at 9:48 AM, Ali Malik <ali.malik@thekey.com> wrote:
>
> Hey Tim,
>
> Please take a look at the invoice they attached. I think the client is
> confused. Invoice 46946 which they are referencing is for service period
> Jan 30th-Feb 5th (last weeks invoice)
>
> Invoices were delayed being sent last week as you may know due to month
> end conflict with Randi. Sumira had sent all invoices by Friday. But it
> appears as though there might have been an issue with outlook which
> automatically sent them today?
>
> Thanks,
>
> On Mon, Feb 13, 2023 at 9:32 AM Tim Thomas <tthomas@thekey.com> wrote:
>
>> I meant the first week of February.
>>
>>
>> On Feb 13, 2023, at 9:30 AM, Tim Thomas <tthomas@thekey.com> wrote:
>>
>> Ali,
>>
>> I think there’s a big problem with billing last week. It seems you have
>> used the billing period for the first week of January.
>>
>>
>>
>> *Tim Thomas Sr.*
>> *Home Care Assistance (Montréal)*
>> Tel: 514.726.7647
>> tthomas@homecareassistance.com <tt@homecareassistance.com> |
>> Homecareassistancemontreal.ca
>> <https://www.homecareassistancemontreal.ca/>
>>
>>
>>
>>
>>
>>
>> Begin forwarded message:
>>
>> *From: *Jane Lanteri <lanterijane9@gmail.com>
>> *Subject: **Fwd: Facture/Invoice 46946 Home Care Assistance Montréal /
>> Soins à Domicile*
>> *Date: *February 13, 2023 at 9:23:50 AM EST
>> *To: *"Home Care Assistance / Soins a Domicile" <
>> adminmtl@homecareassistance.com>, Maria Licoudis <mlicoudis@thekey.com>
>>
>> Hi
>>
>> I am confused why am I getting this invoice?
>>
>> Dated jann31?
>>
>> Joanna hasn’t worked in a week I am supposed to pay?
>>
>> Jane Lanteri
>>
>> ---------- Forwarded message ---------
>> From: <adminmtl@homecareassistance.com>
>> Date: Mon, Feb 13, 2023 at 9:21 AM
>> Subject: Facture/Invoice 46946 Home Care Assistance Montréal / Soins à
>> Domicile
>> To: <lanterijane9@gmail.com>
>>
>>
>> Giuseppa Lanteri:
>>
>> Votre facture est ci-jointe.
>>
>> Les frais seront traités selon votre mode de paiement.
>>
>> Si vous payez par virement Interac, svp envoyer le montant total à
>> adminmtl@homecareassistance.com. SVP, mettre en référence votre numéro
>> de facture. Notez que vous n'avez pas besoin de mot de passe pour virement
>> Interac.
>>
>> Merci de faire affaire avec nous. Nous l'apprécions beaucoup.
>>
>> --------------------------------------------------------------------
>>
>> Your invoice is attached.
>>
>> Your method of payment will be charged.
>>
>> If you are paying by e-transfer, please send the full amount to
>> adminmtl@homecareassistance.com. Please reference the invoice number on
>> the e-transfer payment. You do not need a password for the e-transfer.
>>
>> Thank you for your business - we appreciate it very much.
>>
>> Soins à Domicile / Home Care Assistance (Montréal) Inc.
>> 4464 Ste. Catherine Ouest
>> <https://www.google.com/maps/search/4464+Ste.+Catherine+Ouest++Westmount,+QC++H3Z+1R7?entry=gmail&source=g>
>> Westmount, QC
>> <https://www.google.com/maps/search/4464+Ste.+Catherine+Ouest++Westmount,+QC++H3Z+1R7?entry=gmail&source=g>
>> H3Z 1R7
>> <https://www.google.com/maps/search/4464+Ste.+Catherine+Ouest++Westmount,+QC++H3Z+1R7?entry=gmail&source=g>
>> (514) 907-5065
>>
>> <Inv_46946_from_Home_Care_Assistance_Montral__Soins__Domicile_13152.pdf>
>>
>>
>>
>>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
>
>
*Ali Malik*
Manager - Financial Operations