RE: Stephanie's Access
- From
- <andreas.kozak@thekey.com>
- To
- "'Timothy Thomas'" <tt@thekey.com>, "'Stephanie Okojie'" <stephanie.okojie@thekey.com>
- Date
- Tue, 13 Feb 2024 13:45:07 -0500
- Folder
- INBOX
📎 image001.png; image002.png
Just caught up to that… Thank you!! Andreas Kozak Procurement (631) 400-4409 <https://homecareassistance.com/> <https://thekey.com/> https://thekey.com/ From: Timothy Thomas <tt@thekey.com> Sent: Tuesday, February 13, 2024 13:44 To: Stephanie Okojie <stephanie.okojie@thekey.com> Cc: andreas.kozak@thekey.com Subject: Re: Stephanie's Access Stephanie and I spoke, this has been resolved. Thanks Andy. On Tue, Feb 13, 2024 at 1:38 PM Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > wrote: Hi tim, Thanks for responding. This is the link I have been using and am still getting the same error message. Please look at the image i screenshot. On Tue, Feb 13, 2024 at 1:25 PM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote: central.uber.com <http://central.uber.com> , then enter your email address in the box. On Tue, Feb 13, 2024 at 12:53 PM Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > wrote: Hi, It's not giving the prompt for a code except i have the wrong url link for logging in. Can you provide me with the exact link to log in so i can try again and possibly bookmark it Thanks On Tue, Feb 13, 2024 at 12:21 PM <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > wrote: Hi Stephanie, Are you signing in with your email address and 4-digit code? Thx, Andy Andreas Kozak Procurement (631) 400-4409 <https://homecareassistance.com/> <https://thekey.com/> https://thekey.com/ From: Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > Sent: Tuesday, February 13, 2024 12:20 To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> Cc: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > Subject: Re: Stephanie's Access Hello Andreas I hope you are well. I am having some issues with my uber account. It's not working right now. I have attached a screenshot of the error message. I would appreciate it if this can be fixed. Thanks On Fri, Jan 19, 2024 at 10:51 AM <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > wrote: Did you use your “@thekey.com <http://thekey.com> ” email address? You shouldn’t need a phone number. In fact, if you have an Uber account elsewhere, personal or business, and your phone number is linked to that, it most likely failed again. Attached is a quick reference guide. Please let me know if you’re able to log in, and if it failed again I’ll reset it again. Andreas Kozak Procurement (631) 400-4409 <https://homecareassistance.com/> <https://thekey.com/> https://thekey.com/ From: Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > Sent: Friday, January 19, 2024 10:39 To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> Cc: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > Subject: Re: Stephanie's Access Hi It's working now. I just need a valid phone number to complete the process. Tim, can you follow up with the phone number? Its still not working. Thanks On Fri, Jan 19, 2024 at 10:31 AM <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > wrote: Hi Stephanie, Looks like you’re still not active and I don’t know if you get more than 1 attempt per invitation. I’ll reset the invite, please use the new link that will be sent to you momentarily. Thx, Andy Andreas Kozak Procurement (631) 400-4409 <https://homecareassistance.com/> <https://thekey.com/> https://thekey.com/ From: Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > Sent: Thursday, January 18, 2024 19:28 To: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > Cc: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> Subject: Re: Stephanie's Access okay. I will try again and get back to you On Thu, Jan 18, 2024 at 4:25 PM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote: make sure you use your email to login, not Google SSO in this case. On Thu, Jan 18, 2024 at 4:12 PM Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > wrote: Hi Andy, I tried accessing the uber account. It says access blocked. On Thu, Jan 18, 2024 at 3:47 PM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote: Thank you. On Thu, Jan 18, 2024 at 3:43 PM <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > wrote: Invitition sent. Andreas Kozak Procurement (631) 400-4409 <https://homecareassistance.com/> <https://thekey.com/> https://thekey.com/ From: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > Sent: Thursday, January 18, 2024 15:40 To: Andreas Kozak <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> >; Stephanie Okojie <stephanie.okojie@thekey.com <mailto:stephanie.okojie@thekey.com> > Subject: Stephanie's Access Hi Andy, Could you please give @Stephanie Okojie <mailto:stephanie.okojie@thekey.com> access to Uber Canada? Thanks -- Tim Thomas Head of Canada Division Please note my email has changed: <mailto:tt@thekey.com> tt@TheKey.com (514) 591-9387 <https://www.thekey.ca/> TheKey.ca <https://www.thekey.com/> -- Tim Thomas Head of Canada Division Please note my email has changed: <mailto:tt@thekey.com> tt@TheKey.com (514) 591-9387 <https://www.thekey.ca/> TheKey.ca <https://www.thekey.com/> -- Tim Thomas Head of Canada Division Please note my email has changed: <mailto:tt@thekey.com> tt@TheKey.com (514) 591-9387 <https://www.thekey.ca/> TheKey.ca <https://www.thekey.com/> -- Tim Thomas Head of Canada Division Please note my email has changed: <mailto:tt@thekey.com> tt@TheKey.com (514) 591-9387 <https://www.thekey.ca/> TheKey.ca <https://www.thekey.com/> -- Tim Thomas Head of Canada Division Please note my email has changed: <mailto:tt@thekey.com> tt@TheKey.com (514) 591-9387 <https://www.thekey.ca/> TheKey.ca <https://www.thekey.com/>