--000000000000dd1fda05e9114438 Content-Type: text/plain; charset="UTF-8" Tim - Our team is. Apologies, for the delay and thanks for your patience. Can you either send me the names you need added or the ticket number? I don't see a ticket under our assignment. We've had some issues with FD in the past. I'll look more into it if you send the ticket numbers. Again, apologies. On Mon, Sep 19, 2022 at 12:23 PM Timothy Thomas wrote: > Hi Alex, > > Who's in charge of assisting with Medallia access? My tickets in Freshdesk > haven't been actionned in weeks. > > Thanks! > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Alex Hodges Manager Customer Experience * Please note my email has changed: * ahodges@thekey.com TheKey.com [image: TheKey] --000000000000dd1fda05e9114438 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim - Our team is. Apologies, for the delay and thanks for= your patience. Can you either send me the names you need added or the tick= et number? I don't see a ticket under our assignment= . We've had some issues with FD in the past. I'll look more into it= if you send the ticket numbers. Again, apologies. On Mon, Sep 19,= 2022 at 12:23 PM Timothy Thomas < tt@th= ekey.com > wrote: Hi Alex, Who's in charge of= assisting with Medallia access? My tickets in Freshdesk haven't been a= ctionned in weeks.=C2=A0 Thanks! = -- Tim = Thomas Head of Canada Division P= lease note my email has changed: tt@TheKey.com (514) 591-9387 TheKey.com -- Alex Hodges <font style=3D"font-size:12px;font-family:Aria