Thank you!
Maria Licoudis RN
Care Manager
mlicoudis@homecareassistance.com
Office:514-907-5065
> On Dec 22, 2022, at 9:52 PM, Cheryl Cartwright <ccartwright@thekey.com> wrote:
>
>
> Alessandro said he spoke with the bank and he will call me tomorrow morning to confirm how much we can debit. Hopefully the full amount.
>
> I’ll be in touch,
>
> Cheryl
>
>> On Thu, Dec 22, 2022 at 2:27 PM Maria Licoudis <mlicoudis@homecareassistance.com> wrote:
>> Thank you
>>
>>
>>
>> Maria Licoudis RN
>> Care Manager
>> mlicoudis@homecareassistance.com
>>
>> Office:514-907-5065
>>
>>
>>>> On Dec 22, 2022, at 12:28 PM, Tim Thomas <tthomas@thekey.com> wrote:
>>>>
>>> Thanks.
>>
>>>
>>>
>>>> On Dec 22, 2022, at 12:16 PM, Cheryl Cartwright <ccartwright@thekey.com> wrote:
>>>>
>>>> Alessandro and I spoke and he said everything should be cleared up with the bank now. He is going to call to double check and message me back but we should be able to process payment through direct debit today. I will confirm shortly.
>>>>
>>>> On Thu, Dec 22, 2022 at 10:43 AM Tim Thomas <tthomas@thekey.com> wrote:
>>>>> Hi Cheryl,
>>>>>
>>>>> I need you to follow up with a client by the name of Vidal Salvo. They have been a good client since 2020 and pay by EFT however, recently they had a payment rejected and when we finally reached the son Alessandro, he said there was a freeze on his fathers account due to an unpaid bill that the family wasn’t aware of. He said they expected the account to be unfrozen the next week and if not he would pay by credit card. That was a couple of weeks ago. Maria tried calling him and I sent email follow-ups but no response.
>>>>>
>>>>> I’ve attached summary statement. His outstanding balance is approximately $17K.
>>>>>
>>>>> Thanks.
>>>>>
>>>>> Tim Thomas Sr.
>>>>> Home Care Assistance (Montréal)
>>>>> Tel: 514.726.7647
>>>>> tthomas@homecareassistance.com | Homecareassistancemontreal.ca
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Cheryl Cartwright
>>>> Regional, Client Success, Canada
>>>> Home Care Assistance
>>>> Office: 416-488-8777
>>>> Toronto, ON (EST)
>>>> torontohomecareassistance.ca
>>>> ---
>>>> Read Our Testimonials
>>>> Join Our Newsletter
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>>>>
>>>> Champions of Longevity
>>>> ccartwright@homecareassistance.com
>>>
> --
> Cheryl Cartwright
> Regional, Client Success, Canada
> Home Care Assistance
> Office: 416-488-8777
> Toronto, ON (EST)
> torontohomecareassistance.ca
> ---
> Read Our Testimonials
> Join Our Newsletter
> We Are Hiring!
>
> Champions of Longevity
> ccartwright@homecareassistance.com