Re: TheKey Canada Branding Bridge Update

From
Gabriel La <it@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Alexa Graziani <agraziani@thekey.com>, Ken Citron <kcitron@thekey.com>, Bjorn Cooley <bcooley@thekey.com>, Terrence Vetter <terrence.vetter@thekey.com>, Megan Heinen <mheinen@thekey.com>, Phil Chanda <phil.chanda@thekey.com>
Date
Wed, 22 Feb 2023 13:04:30 -0500
Folder
INBOX
--000000000000035f1405f54dbb97 Content-Type: multipart/alternative; boundary="000000000000035f1305f54dbb96" --000000000000035f1305f54dbb96 Content-Type: text/plain; charset="UTF-8" Hi Tim, Thank you for providing this. Do you have an exact date you would like the updates to emails to go live? On Tue, Feb 21, 2023 at 8:54 AM Timothy Thomas wrote: > Hi Gabe, > > Here is a full list of Canadian team members - > https://docs.google.com/spreadsheets/d/1jpH82lpXsjKF_Y4I7DZb5ZAOtcQDW-WI/edit?usp=sharing&ouid=117105049201788054835&rtpof=true&sd=true > > Let me know if you have any questions > Tim > > On Mon, Feb 20, 2023 at 4:58 PM Gabriel La wrote: > >> Hi Alexa, >> >> Thank you for sending this. >> >> Tim/Alexa - We will need to know the emails of all users we will need to >> update so we can do the pre-work assessment as soon as possible (5 day >> before 3/6 at latest). We will also need a go live date so we can plan the >> changes the night before and coordinate with the Saviynt team to update >> downstream applications. >> >> Thanks, >> >> On Fri, Feb 17, 2023 at 1:13 PM Bjorn Cooley wrote: >> >>> Got it thanks Alexa. >>> >>> Adding @Ken Citron who's managing the overall IT >>> initiative portfolio. Will defer to Ken on needed resources and timing. >>> >>> On Thu, Feb 16, 2023 at 1:36 PM Alexa Graziani >>> wrote: >>> >>>> Hi Terrence, Bjorn, and Gabe, >>>> >>>> After discussions around TheKey Canada deck I took some of you through >>>> back in December, Angie and Matt have agreed to move forward with a new >>>> Branding Bridge phase for Canada and I wanted to make sure you were all >>>> aware of that outcome. You can find detailed information on it in slides >>>> 3-7 here. >>>> The >>>> goal is to go live as "TheKey Formerly Home Care Assistance" the week of >>>> 3/13. >>>> >>>> When it comes to IT/Tech, there are a couple of main items: >>>> >>>> 1. *IVR and Email Updates.* Tim will be project managing >>>> these operational items. These must be completed the week of 3/6 so that >>>> they can go live the week of 3/13. >>>> 2. *Website.* Rise will publish the MVP pages outlined here for >>>> TheKey.ca >>>> >>>> which will direct users to the existing microsites for more local info. >>>> Phil is taking point on the website. I am helping to manage the approvals >>>> and information with Tim taking point on gathering any local information >>>> needed. >>>> - There will be an ongoing Brightspot expense that Phil has >>>> addressed separately with the appropriate stakeholders. >>>> >>>> >>>> The full project plan timeline >>>> >>>> is below for easy reference with the main IT/Tech items called out with red >>>> boxes. Please let us know if you have any questions, comments, or concerns. >>>> >>>> [image: image.png] >>>> >>>> Sincerely, >>>> >>>> -- >>>> Alexa Graziani >>>> Senior Marketing Manager - Consumer Growth >>>> * Please note my email has changed: * >>>> agraziani@thekey.com >>>> >>>> (650) 416-1538 Ext. 181538 >>>> TheKey.com >>>> [image: TheKey]