--000000000000c4d5e205dc8f4dee Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Carly Burns Date: Mon, Apr 11, 2022 at 6:11 AM Subject: Re: Weekend Reports April 9/10 To: Pablo Hurtado , Taneshia Persaud , Desir=C3=A9e Aranjo Cc: Tyler Ferguson , Anamarija Novak , Leena Maraj , Terika Danielle Wade , Crystal Carrasco , , Christine Davis , Gregory Simmatis Good morning, Please see weekend details below: Summary Day Fires Total Calls Total Missed Check-Ins Total TO NY TO NY TO NY Saturday 2 2 4 4 12 16 3 9 12 Sunday 1 6 7 2 9 11 1 8 9 NYC Date Time CSM Client/Care Lead Caregiver Workflow/Incident Comments April 9 8:00 AM Mercy Mensah Calling to check in 8:49 AM Leena Gwen Davis Virginia Sy Calling as relief did not show up on time, relief came 1 hr late. Bookings adjusted 9:05 AM Parbattie Etwaroo Calling to check out 9:54 AM Leena Margaret Spierling Olayinka Ilori Requesting uber as bus was not running 11:54 AM Danielle Alan Cohen Fiordaliza Taveras https://app.mavencare.com/admin/tickets/88326 Calling out of shift, shifts covered until Wednesday. No follow up needed 1:46 PM Crystal Susan Liben Bernadette Fassu Calling to adjust todays schedule to end at 4pm 2:24 PM Crystal Ellen Yazmer Calling to confirm adjustment for Susan Liben 2:32 PM Sofiat Arikewuyo Calling to check in 3:13 PM Danielle Laura Funaro https://app.mavencare.com/admin/tickets/88295 Calling to talk about schedule and aid on the case, follow up required 8:06 PM Mercy Mensah Calling to check out 9:06 PM Parbattie Etwaroo Calling to check in 10:58 PM Crystal David Usdan Calling to request a nurse assessment for Betsy Caroline Dean, posted to NY Assessment channel, follow up required April 10 8:03 AM Mercy Mensah Calling to check in 8:07 AM Mercy Mensah Calling to check in 8:47 AM Crystal Narindar Singh Roxanne Williams https://app.mavencare.com/admin/tickets/88336 Calling out of shift for Monday, CT confirmed and CL informed, no follow up needed. 9:06 AM Parbattie Etwaroo Calling to check out 9:10 AM Crystal Patricia Crank Joyce Compass https://app.mavencare.com/admin/tickets/88338 Calling out of Monday shift, CT Claudia covering, CL informed. Follow up required to see if Joyce is returning Wednesday 9:35 AM Danielle Charlotte Cloud Claudia Gourdet Calling out of shift, replacement Yovanne found. CL informed, no follow up needed. 11:17 AM Sati Singh Calling to confirm replacement was needed 12:25 PM Leena Albert Fried Bernice Owusu https://app.mavencare.com/admin/tickets/88343 Calling out for Tuesday, follow up required 12:29 PM Danielle Marcia Werchol https://app.mavencare.com/admin/tickets/88342 Calling to advise of discharge and resume services, follow up is required Toronto Date Time CSM Client/Care Lead Caregiver Workflow/Incident Comments Apr 9 11:05 AM Mahsa Mir Calling to confirm schedule 12:00 PM Robin Walker Christine Salmon https://app.mavencare.com/admin/tickets/88327 Calling out of shift,