--000000000000f8ea670626cd30c1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Larry Rector - Due to rates. They gave us a 10 on Medallia but left as they found another cheaper company. We had offered to decrease the rate but they had already signed up with the other company. Micah is actually stopping at the community where they live for a check in. Danielle James LPN *Milwaukee General Manager * *Please note my email has changed:* danielle.james@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com [image: TheKey] On Wed, Nov 13, 2024 at 9:31=E2=80=AFAM Timothy Thomas wrot= e: > Good morning, > > Could you confirm why the following clients deactivated? They were flagge= d > as Long Term but didn't actualize. Provide as much detail as possible. > > Nancy Hitchcock > Larry Rector > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --000000000000f8ea670626cd30c1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Larry Rector - Due to rates. They gave us a 10 on Med= allia but left as they found another cheaper company. We had offered to dec= rease the rate but they had already signed up with the other company. Micah= is actually stopping at the community where they live for a check in.=C2= =A0 Danielle James LPN Milwaukee General Manager=C2=A0 Please note my email has changed: danielle.james@thekey.com (414)= 309-4827 (414) 219= -0300 TheKey.com = On Wed, No= v 13, 2024 at 9:31=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Good morning, =C2=A0 Could you confirm why the following clients deactivated? They = were flagged as Long Term but didn't actualize. Provide as much detail = as possible.=C2=A0 Nancy Hitchcock Larry = Rector -- = <font size=3D"2" style=3D"fon= t-family:arial,san