Thanks TimLet’s try Frisket14@bell.netStephen On Apr 19, 2023, at 3:05 PM, Timothy Thomas <tt@thekey.com> wrote:There is definitely a bug of some kind as I can confirm the same experience. I have reached out to my support contact at Wellsky and will circle back as soon as I hear back.In the interim do you have another email address we could try to set you up with?On Wed, Apr 19, 2023 at 2:57 PM Jon McDonald <jon.mcdonald@sympatico.ca> wrote:Hi TimI reset my password with the one you gave me.I tried to log on with new password but same result Stephen On Apr 19, 2023, at 2:53 PM, Timothy Thomas <tt@thekey.com> wrote:Hi Jon,I've reset your password for the Family Room portal. Could you please follow the link in your email to reset your password and please select the following password so I can assist in debugging the problem.Password: TheKey123Let me know when this has been completed.Thank you,Tim-- Tim ThomasHead of Canada DivisionPlease note my email has changed:tt@TheKey.com(514) 591-9387TheKey.ca
-- Tim ThomasHead of Canada DivisionPlease note my email has changed:tt@TheKey.com(514) 591-9387TheKey.ca