RE: Expense Error

Yes, this was added recently, leaving the tax fields blank was causing issues with reimbursement.

 

Hence the reason we added this.

 

The tax fields cannot be blank, you can choose the 0.00% tax rate

 


Anotte Francois 

	

Disbursements Sr. Director


 <mailto:anotte.francois@thekey.com> anotte.francois@thekey.com 

	
	

 <https://homecareassistance.com/> 

 

 

From: Cheryl Cartwright <ccartwright@thekey.com> 
Sent: Tuesday, June 18, 2024 9:30 AM
To: anotte.francois@thekey.com
Cc: Timothy Thomas <tt@thekey.com>
Subject: Re: Expense Error

 

When I try and add tax it says tax has to be 0. 

 

We have never had to put taxes in before. 

 

On Tue, Jun 18, 2024 at 10:28 AM <anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> > wrote:

Hi Cheryl,

 

The tax fields cannot be blank – if there’s no tax please add $0.0%

 

 



 


 

 

 

 



 

Anotte Francois 

	

Disbursements Sr. Director


anotte.francois@thekey.com  <mailto:anotte.francois@thekey.com> 

	
	

 <https://homecareassistance.com/> 

 

 

From: Cheryl Cartwright <ccartwright@thekey.com <mailto:ccartwright@thekey.com> > 
Sent: Wednesday, June 12, 2024 11:30 AM
To: Anotte Francois <anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> >; Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> >
Subject: Expense Error

 

Hi Annotte,

 

I am having the same problem Tim was having with the error message regarding "Tax". Says it needs to be at 0% which it is. 

 

Can you please look into this for me?

 

Thanks,

 

Cheryl