--0000000000009e2f6405f914aeb4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chelsea, The error happens regardless of the referral source. It is not an issue of us being unable to create leads, the issue is that the location is showing up as "no office." Dennis Fancy, BSP Care Solutions Manager TheKey.ca [image: TheKey] On Tue, Apr 11, 2023 at 2:38=E2=80=AFPM Chelsea Lucas wrote: > Hi JosephTaylor, > > =E2=80=8BIs the team unable to enter leads using the referral account Goo= gle Ads > or is the issue that it is showing up with the Clearcare of "No Office." > The reason I ask is because in the screenshot you are showing me leads th= at > have already been created. > > > Thanks, > > Chelsea Lucas > > > On Tue, 11 Apr at 3:31 PM , Dennis Fancy > wrote: > Hi Chelsea, this is what we are dealing with. > > > > On Tue, Apr 11, 2023 at 2:29 PM Chelsea Lucas salesforcesupport@homecareassistance.com> wrote: > >> Hi JosephTaylor, >> >> Please have them take the screenshot, so that we can see most of the dat= a >> entered. Confirming they are still getting the same error message? >> >> >> Thanks, >> >> Chelsea Lucas >> >> >> On Tue, 11 Apr at 3:23 PM , JosephTaylor > joey.taylor@homecareassistance.com> wrote: >> Hi Chelsea, >> >> My team is saying that this issue is not resolved. I have added Dennis >> who can provide some screenshots of what he is seeing in order to fix th= is >> as soon as possible. >> >> Thanks, >> >> On Tue, Apr 11, 2023 at 2:28=E2=80=AFPM Chelsea Lucas > salesforcesupport@homecareassistance.com> wrote: >> >>> Hi JosephTaylor, >>> >>> Could you please retry entering this lead and let me know if you >>> continue to receive an error message. >>> >>> >>> Thanks, >>> Chelsea >>> >>> >>> >>> >> >> -- >> Joey Taylor >> *Regional Care Solutions Manager* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> >> -- > Dennis Fancy, BSP > Care Solutions Manager > > TheKey.ca > > [image: TheKey] > > 213758:611100 > --0000000000009e2f6405f914aeb4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chelsea, The error happens regardles= s of the referral source. It is not an issue of us being unable to create l= eads, the issue is that the location is showing up as "no office."= ; Denn= is Fancy, BSP Care Solutions Manager = TheKey= .ca = On Tue, Apr 11, 2023 at 2:38=E2=80=AFPM Che= lsea Lucas < = salesforcesupport@homecareassistance.com > wrote: <div style=3D"font-family:"Helvetica Neue",Helvetica,Arial,sans-=