--0000000000005cb1ec06191eb36a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, it's in Clear Care now. I hadn't heard back from Salesforce support so maybe there was just a delay from salesforce to clear care yesterday. Taylor Cleland *Care Solution Manager* 416-488-8777 ext 1 TheKey.ca [image: TheKey] On Wed, May 22, 2024 at 5:05=E2=80=AFPM Timothy Thomas wrot= e: > Did this get sorted out > > On Wed, May 22, 2024 at 11:08=E2=80=AFAM Taylor Cleland > wrote: > >> Hi Salesforce Support, >> >> We converted a new client, Stephen and Alice Wan, this morning but the >> integration from Salesforce to Clear Care did not work. This client is >> starting tomorrow, Thursday May 23rd at 11:00 pm. >> >> May you please look into this as soon as possible? >> >> >> Thank you, >> >> Taylor Cleland >> >> *Care Solution Manager* >> >> 416-488-8777 ext 1 >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000005cb1ec06191eb36a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, it's in Clear Care now. I hadn't heard back f= rom Salesforce support so maybe there was just a delay from salesforce to c= lear care yesterday. Taylor Cleland Care Solution Manager 416-488-8777= ext 1 TheKey.ca =C2=A0=C2=A0 On Wed, May 22, 2024 at 5:05= =E2=80=AFPM Timothy Thomas < tt@thekey.c= om > wrote: Did this get sorted out On Wed, May 22, 2024 at 11:08=E2= =80=AFAM Taylor Cleland < tcleland@thekey.com > wrote: Hi Salesforce Support, We converted a new client, Stephen and Alice Wan, this mor= ning but the integration from Salesforce to Clear Care did not work. This c= lient is starting tomorrow, Thursday=C2=A0May 23rd at 11:00 pm.=C2=A0