--Apple-Mail-ED4A555A-B2DD-447B-981D-027ED54C634A Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Joey, I really appreciat= e you sending across the recap - and for the work put into delivering such g= reat results. Looking forward to the next pil= ot phase with Lifeguard. Nice work! Emma = Out & About On= Dec 9, 2024, at 6:18=E2=80=AFPM, Derek Gordon <derek.gordon@thekey.com&g= t; wrote: =EF=BB=BF Joey, This is exciting - lot of potential. Nice work so far= . Best, Derek Get Outlook for iOS From: Joey Taylor <joey.ta= ylor@thekey.com> Sent: Monday, December 9, 2024 3:59:55 PM To: Paul Kahn <paul.kahn@thekey.com> Cc: Chris Gerard <chris.gerard@thekey.com>; Timothy Thomas <= tt@thekey.com>; Emma Zumsen <emma.zumsen@thekey.com>; Greg Jones &l= t;greg.jones@thekey.com>; Derek Gordon <derek.gordon@thekey.com>; K= evin Murray <kevin.murray@thekey.com>; Shadi Gholizadeh <shadi@thek= ey.com>; Melissa Reyes <melissa.reyes@thekey.com> Subject: Re: LifeGuard Pilot - Montreal Good Afternoon, @Chris Gerard I am confident we= will be able to replicate this data with a larger sample size as we roll ac= ross Canada. Hopefully more promising news to come!! @Paul Kahn For the pilot phase, al= l clients on the LifeGuard program are getting the service for free as they a= re all Tier 1 and Tier 2 clients. For the LifeGuard Pre Care pilot, beginning in January, clients will be paying= for the service @Shadi Gholizadeh I have attached a re= port below from one of our active clients. The CSMs go over the data with th= e families and look for abnormalities (client not bathing, client not sleeping, client spending more time than usual in t= he bathroom, etc) so that we can make recommendations based on data. I w= ould be happy to discuss in more detail with one of my CSMs and yourself if n= eeded. Thank you, On Mon, Dec 9, 2024 at 4:35=E2=80=AF= PM Paul Kahn < paul.kahn@thekey.co= m > wrote: Joey - really encouraging. Are these all free to the c= lient (free pilots mentioned below) or are any of them paying for the servic= e? On Mon, Dec 9, 2024 at 4:31=E2=80=AF= PM Chris Gerard < chris.gerard@thekey.com > wrote: Hey Joey. Thanks for the update and it sounds like th= e program is showing promising results. I'm looking forward to these a= dditional installs and the subsequent results that come from them. Hop= efully momentum continues and we can look for further expansion. Best, Chris On Mon, Dec 9, 2024 at 4:24=E2=80=AF= PM Joey Taylor