--Apple-Mail-ABC1D12B-764E-4EC4-9F6E-2508A5B2ADB8 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Perfect thanks=20 Sent from Angie's iPhone > On May 16, 2022, at 2:56 PM, Timothy Thomas wrote: >=20 > =EF=BB=BF > It's all detailed in the spreadsheet. But to summarize: > Calgary acquired in October 2021.=20 > American SEM vendor Cardinal took over in November 2021 > GM Chuck made several requests to the dev / marketing team to verify websi= te and adwords performance, was told everything was performing normally. > Issues were only identified when our new SEM Vendor audited the website. > Submission leads on site failed due to a website bug. This meant ANYONE se= nding in leads to the website would have been given an error message. We don= 't know how long this error was in place for. > Multiple call tracking display phone numbers on website were incorrect - i= f called would lead to nothing. This error was caused by Cardinal during the= switch. > Zero HCL activity until new hire 3 weeks ago. Recruiting department could n= ot find a suitable candidate. >=20 > New Canadian SEM vendor InFront Marketing, onboarded in mid March 2022 >=20 > Prior to change: 24 Opportunities since sale - 6 months (164 days) > Post change to Canadian vendor - 37 Opportunities in 60 days. >=20 > Private pay revenue was flat from Q4/21 to Q1/22, which is impressive give= n leadflow. >=20 > New recommended forecast for GM compensation: >=20 > Quarter 1 Quarter 2 Quarter 3 Quarter 4 YE Total > Original Forecast $633,005 $746,628 $866,660 $98= 0,885 $3,227,178 > Revised Forecast $567,449 $669,305 $789,444 $93= 1,147 $2,957,344 > Quarterly Growth - 117.95% 136.91% 154.96%= =09 >=20 >=20 > Let me know if you have any questions.=20 > Thank you! > Tim >=20 >> On Mon, May 16, 2022 at 1:33 PM Angie Markwell wrote: >> Similar to my last Chuck conversations please give me a story as to why y= ou feel it needs to change - will help me to try to get him in agreement.=20= >>=20 >> Sent from Angie's iPhone >>=20 >>>> On May 16, 2022, at 1:30 PM, Timothy Thomas wrote: >>>>=20 >>> =EF=BB=BF >>> Understood however I=E2=80=99d like to get Q1 amended if possible.=20 >>>=20 >>>> On Mon, May 16, 2022 at 1:27 PM Angie Markwell wrote: >>>> Not sure if we need to wait for SOM and if this affects everything too!= Will let Chuck weigh in - probably need to give him until next week as we a= re mid stream trying to roll out Phase 1 Bonus and Incentives for SOM. Stay t= uned! >>>>=20 >>>> Sent from Angie's iPhone >>>>=20 >>>>>> On May 16, 2022, at 1:23 PM, Timothy Thomas wrote: >>>>>>=20 >>>>> =EF=BB=BF >>>>=20 >>>>> Yes all good. Since web vendor change we've had steady growth. Thank y= ou.=20 >>>>>=20 >>>>>> On Mon, May 16, 2022 at 1:03 PM Angie Markwell wrote: >>>>>> =EF=BB=BFThanks Mitch - Tim assume all good with expectations. We wil= l make this happen! >>>>>>=20 >>>>>>=20 >>>>>> Sent from Angie's iPhone >>>>>>=20 >>>>>>>> On May 16, 2022, at 12:09 PM, Mitch Bel