This is a multipart message in MIME format. ------=_NextPart_000_06A6_01DA743D.BE2D2E30 Content-Type: multipart/alternative; boundary="----=_NextPart_001_06A7_01DA743D.BE2D2E30" ------=_NextPart_001_06A7_01DA743D.BE2D2E30 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable They do, it=E2=80=99s the same contract template. =20 From: marykatherine.cope@thekey.com =20 Sent: Monday, March 11, 2024 2:41 PM To: eclark@thekey.com; tt@thekey.com Cc: sara.stuhlsatz@thekey.com; brian.fialko@thekey.com; = daniel.barakat@thekey.com Subject: RE: Care Commitment =20 Hi Tim, =20 I just wanted to follow up and let you know Sara and I are working = through your open questions on non-integrated Canada. Once we have = answers to share, we will circle back with you, or you will get a = response from Brian and Daniel. =20 For the Canadian integrated subs, the revenue is recognized as invoices = are debited against the payment/deposit. =20 @eclark@thekey.com or = @tt@thekey.com =E2=80=93 Can you confirm if the = Care Commitment contracts for Canadian integrated subs include the = forfeiture language (365 days) as it relates to the Advance Payments and = the Advance Credits?=20 =20 Please let us know if you have any questions! =20 Katherine Cope Accounting Manager=20 Mobile: 865.789.4301 =20 TheKey.com =20 =20 =20 From: eclark@thekey.com >=20 Sent: Friday, March 1, 2024 8:48 AM To: 'Sara Stuhlsatz' >; katherine.cope@thekey.com = =20 Cc: 'Timothy Thomas' > Subject: FW: Care Commitment =20 Hi There- =20 When clients lose their Advanced Payment/Credit (not deposit) because = they did not use it within the initial 180-day period, how does that = appear on the P&L?=20 =20 They sit in a liability account until the forfeiture invoice generates = but once that occurs, are those figures treated as revenue? =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 =20 From: Timothy Thomas >=20 Sent: Thursday, February 29, 2024 11:01 AM To: Elizabeth Clark > Subject: Care Commitment =20 Hi Liz, =20 As the Care Commitment program will launch in Canada next week I wanted = to ensure we have a streamlined process to ensure clients are being = charged their deposits correctly and that ongoing invoices are getting = properly applied. Especially in Montreal where we have quickbooks. = Please review with account and Randi our bookkeeper. =20 Also do you know if these deposits will be treated as revenue right = away? Or as invoices are debited against it? =20 Thanks! Tim=20 =20 --=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 ------=_NextPart_001_06A7_01DA743D.BE2D2E30 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <!-- /* Font Definitions */ @font