--000000000000d5736f060038e37b Content-Type: multipart/alternative; boundary="000000000000d5736e060038e37a" --000000000000d5736e060038e37a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, They must have been communicated this from facility . When I spoke to her she mentioned talking to Facility. What im going to offer is that they pay everything after the notification was sent and split the cost of prior services. This puts us at i think about 60k. So we would offer them roughly 30k discount. The only way to work through this is we connect with financial advisor and just come up with a plan. They just want to know if services were rendered and are legitimate. If they dispute further we can have different conversation. We just need to try and get them to agree and pay a certain amount without the need or bringing up further legal action. That would be the last case scenario. Right now based on Lisas email, financial advisor just needs a few documents to prove the accuracy of the services rendered. I asked Lisa for the advisors number and email. Im waiting on response. Will keep you guys posted. thank you, On Tue, Jul 11, 2023 at 12:38=E2=80=AFPM Timothy Thomas wro= te: > My suggestion: > > The POA was made aware of the costs on April 27th as per the attached > email.You could credit the portion before this period as she was unaware. > Even though a consent was not signed at that stage she was made aware of > the costs and received invoices weekly. > > > On Tue, Jul 11, 2023 at 12:25=E2=80=AFPM Laszlo Kovacs > wrote: > >> Legal Team, >> >> >> >> Please see thread below for background. In spite of not having a formal >> consent agreement, would the customer accepting service basically amount= to >> providing their consent? Would that argument hold up? >> >> >> >> Thanks, >> >> >> >> *From:* gerard.draetta@thekey.com >> *Sent:* Tuesday, July 11, 2023 10:53 AM >> *To:* 'Ali Malik' ; 'Timothy Thomas' > > >> *Cc:* 'Laszlo Kovacs' ; 'Elizabeth Clark' > eclark@thekey.com> >> *Subject:* RE: Helen St Pierre** >> >> >> >> I agree that $30K is insultingly low. I am suggesting that we make an >> attractive offer as soon as possible so that we can resolve this prior t= o >> having to go the legal route without a contract. >> >> >> >> *From:* Ali Malik >> *Sent:* Tuesday, July 11, 2023 11:35 AM >> *To:* Timothy Thomas >> *Cc:* Laszlo Kovacs ; Elizabeth Clark > eclark@thekey.com>; Gerard Draetta >> *Subject:* Re: Helen St Pierre** >> >> >> >> Do we have that communication from the facility saying family is >> responsible? >> >> >> >> I'm trying to figure out a way for us to get payment as swiftly as >> possible. The financial advisor needs to see its legitimate cost. Is the= re >> anything we can provide aside from the invoices to show this balance is >> owed by the family. I think if we have any communication from the facili= ty >> saying it's owed by the family, I can try and figure something out with = the >> finan