--000000000000599d1a05f2172492 Content-Type: multipart/alternative; boundary="000000000000599d1905f2172491" --000000000000599d1905f2172491 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable A very detailed message has been sent to the entire team with the instructions. As well as it being pointed out that they will be checking to make sure the instructions are followed. Thank you Dom Dominique Jacobs *Client Care Manager* Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Jan 12, 2023 at 3:23 PM Timothy Thomas wrote: > ok thanks, are they wearing scrubs? Please ensure the entire team is > aware. > > On Thu, Jan 12, 2023 at 3:22 PM Carolyn Daoust carolyn.daoust@homecareassistance.com> wrote: > >> This is correct. I spoke to her and went through all the points with her= . >> She is going through menopause and that is why she wears sandals etc but >> she will try with some lighter closed shoes. She gets big hot flashes an= d >> the place is kept very hot apparently. Dominique is sending her an email= as >> a follow-up to her conversation with me. >> >> >> >> >> Carolyn Daoust >> >> >> >> *Coordinatrice des ressources humaines * >> >> *Human Resource Coordinator* >> >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> carolyn.daoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> On Thu, Jan 12, 2023 at 3:10 PM Dominique Jacobs >> wrote: >> >>> I'm confused @Timothy Thomas I thought Carolyn was >>> speaking to her? @Carolyn Daoust said all >>> is good. Is this correct Carolyn? so I will email them back that the >>> caregiver has been spoken to. >>> >>> >>> >>> Dominique Jacobs >>> >>> >>> >>> *Client Care Manager* >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> djacobs@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> >>> On Thu, Jan 12, 2023 at 2:59 PM Timothy Thomas wrote: >>> >>>> @Dominique Jacobs Can you please look into these >>>> concerns and get back to us with an update? >>>> >>>> Thanks >>>> >>>> On Thu, Jan 12, 2023 at 1:44 PM wrote: >>>> >>>>> Hi, >>>>> >>>>> >>>>> >>>>> We received a call from the social worker of the CLSC for the service= s >>>>> that we have in place for M. Andr=C3=A9 Gagn=C3=A9. The staff of the = residence where >>>>> he live did observe certain things that does not work with one PAB (d= ay >>>>> shift). They were not able to give a name in particular. Please infor= m the >>>>> PABs in place for the services of M. Andr=C3=A9 Gagn=C3=A9 of the fol= lowing >>>>> rules/things that need to change: >>>>> >>>>> >>>>> >>>>> -the PABs are not allowed to wear flip-flops or sandals when they are >>>>> working >>>>> >>>>> -the PABs need to wear a uniform. So no civil clothing. >>>>> >>>>> -the family and staff of the residence did observe that two >>>>> incontinence panties are put at the same times. Even if M. Gagn=C3=A9= is >>>>> urinating often it will be preferable to put only one and do mor