Re: TigerTel Notifications

From
Audra Williams <audraw@homecareassistance.com>
To
Timothy Thomas <tt@thekey.com>
CC
Taneshia Persaud <taneshia.persaud@thekey.com>
Date
Wed, 1 Jun 2022 07:09:59 -0700
Folder
INBOX
Can we loop in Isabelle so that we know exactly what phone numbers belong to Toronto?  We want to make sure that they are all ringing to the current HCA Toronto on call. 

Best,

Audra Williams 
Director of Business Support
Please note my email has changed:
audraw@TheKey.com
(425) 757-7027
TheKey.com


> On Jun 1, 2022, at 6:55 AM, Timothy Thomas <tt@thekey.com> wrote:
> 
> 
> Toronto will break away asap. Lets discuss at 10
> 
>> On Wed, Jun 1, 2022 at 9:26 AM Taneshia Persaud <taneshia.persaud@thekey.com> wrote:
>> Any timeline on when we can move away from them?
>> 
>>> On Wed, Jun 1, 2022 at 9:24 AM Audra Williams <audraw@homecareassistance.com> wrote:
>>> They are just a mess with the on call so the least amount of change we can make at this point the better. 
>>> 
>>> It was a terrible weekend this past weekend and calls were not routing correctly for NY. 
>>> 
>>> Best,
>>> 
>>> Audra Williams 
>>> Director of Business Support
>>> Please note my email has changed:
>>> audraw@TheKey.com
>>> (425) 757-7027
>>> TheKey.com
>>> 
>>> 
>>>>> On Jun 1, 2022, at 5:50 AM, Timothy Thomas <tt@thekey.com> wrote:
>>>>> 
>>>> 
>>>> Yes, let me look into that.
>>>> 
>>>>> On Tue, May 31, 2022 at 6:32 PM Taneshia Persaud <taneshia.persaud@thekey.com> wrote:
>>>>> Hello!
>>>>> 
>>>>> Is there a way to remove my email off of the NY TigerTel notifications? In a given day I am getting 15-20+ Slack andthen duplicate email notifications just for NY. Also, we are still getting Slack/email notifications for Boston as well.
>>>>> 
>>>>> This would be very helpful and save me a lot of time, especially after hours and on the weekends.
>>>>> 
>>>>> If there's anything I need to do, please let me know.
>>>>> 
>>>>> With thanks,
>>>>> 
>>>>> Taneshia
>>>> 
>>>> 
>>>> -- 
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> Please note my email has changed:
>>>> tt@TheKey.com
>>>> (514) 591-9387
>>>> TheKey.com
>>>> 
>> 
>> 
>> -- 
>> Taneshia Persaud, RPN, GCP
>> General Manager - Toronto
>> 
>> Please note my email has changed:
>> Taneshia.Persaud@TheKey.com
>> 
>> 
> 
> 
> -- 
> Tim Thomas
> Head of Canada Division
> Please note my email has changed:
> tt@TheKey.com
> (514) 591-9387
> TheKey.com