--000000000000192f1c05e064a01d Content-Type: multipart/alternative; boundary="000000000000192f1c05e064a01c" --000000000000192f1c05e064a01c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, We noticed two spelling errors - this was for Katherine and Sheri - also just told now that Rajpaul's letter should be changed - this has been corrected on the spreadsheet. Sorry about this - attention to detail for our CCMs was not great on this task. Thanks, Chuck On Wed, Jun 1, 2022 at 9:07 AM Timothy Thomas wrote: > Ok I'll take care of it > > > On Wed, Jun 1, 2022 at 11:03 AM Cheryl Cartwright ccartwright@homecareassistance.com> wrote: > >> Hi Tim, >> >> The letter for Beresford (Sonny) should be directed to Bernie (on behalf >> of Mr. Beresford) >> >> Also, Mary Bulmer just recently cut her days down due to cost. My concer= n >> now about raising her rates is that we will lose her completely. They no= t >> only refer us other clients but also she lives in a retirement community >> that we really like being in as we are fed work from them. Can we hold o= ff >> for now? >> >> Cheryl >> >> On Wed., Jun. 1, 2022, 11:56 a.m. Timothy Thomas, wrote: >> >>> Some errors were found in the price increase letters. This should be th= e >>> final version. >>> >>> Please review by the end of the day as they will be sent out tomorrow. >>> If I don't hear back I'll assume we're good. Thanks >>> >>> ---------- Forwarded message --------- >>> From: Kate Goodrich >>> Date: Wed, Jun 1, 2022 at 10:50 AM >>> Subject: Re: Canadian >>> To: Timothy Thomas >>> Cc: Gary Scott , Benjamin Lewis >> benjamin.lewis@thekey.com> >>> >>> >>> Updated files attached. >>> >>> On Wed, Jun 1, 2022 at 10:23 AM Timothy Thomas wrote: >>> >>>> I've emailed you directly. >>>> >>>> On Wed, Jun 1, 2022 at 10:02 AM Kate Goodrich >>>> wrote: >>>> >>>>> The original data has an error on the Header to Read formula for Jean >>>>> Fraser and others - can I get an updated version? >>>>> >>>>> [image: image.png] >>>>> >>>>> On Wed, Jun 1, 2022 at 9:56 AM Timothy Thomas wrote: >>>>> >>>>>> If we could please use exactly what's in the Header to Read that >>>>>> would be awesome. >>>>>> >>>>>> On Wed, Jun 1, 2022 at 8:55 AM Kate Goodrich >>>>> kate.goodrich@thekey.com> wrote: >>>>>> >>>>>>> The data lists Jean Fraser as the payer which is why there wouldn't >>>>>>> be an OBO. We truncated non-OBO to first name only for a warmer gre= eting. I >>>>>>> can manually fix if the data is wrong. >>>>>>> >>>>>>> [image: image.png] >>>>>>> >>>>>>> On Wed, Jun 1, 2022 at 8:48 AM Timothy Thomas wrote= : >>>>>>> >>>>>>>> I'm not seeing the correct "header to read" data in the final >>>>>>>> letters. Example: Client name: Jean Fraser, it should read "Dear D= uncan >>>>>>>> and Betty (on behalf of Jean Fraser)", and it's currently "Dear Je= an". >>>>>>>> >>>>>>>> Can you please double check? >>>>>>>> >>>>>>>> Thanks! >>>>>>>> >>>>>>>> On Tue, May 31, 2022 at 4:17 PM Kate Goodrich >>>>