--000000000000b3a4a7061bf5606d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! Can we also remove Minnesota from the list since the office is closed? Best Jennifer Jennifer Piper Midwest Regional Director of Operations *Please note my email address has changed:* jennifer.piper@thekey.com Mobile: (414) 309-4604 TheKey.com On Fri, Jun 28, 2024 at 10:59=E2=80=AFAM Kimberly Guerci wrote: > Thanks...can we have Rhode Island removed from the list since the office > is closed? > > On Fri, Jun 28, 2024 at 11:44=E2=80=AFAM Chad Everitt > wrote: > >> Good Morning, >> >> In an effort to track our efforts and outcomes, please have your offices >> use the attached workbook, which has been sorted alphabetically by Regio= n >> by Site name. We want to capture the date the client was contacted, by w= hom >> and the outcome (resumed or deactivated) in columns W, X and Y. The offi= ce >> with the highest number of on-hold clients resuming care will receive $5= 00 >> towards a summer celebration. >> >> Thank you all in advance. >> Chad >> >> >> *Chad Everitt* >> President- East Division & Canada >> Mobile: 202.262.8318 >> [image: TheKey] >> >> >> On Thu, Jun 27, 2024 at 5:54=E2=80=AFPM Chad Everitt >> wrote: >> >>> Afternoon, All. >>> >>> I spent some time digging through Tableau this week. We appear to have = a >>> *high* volume of clients currently on hold status, that dates back mont= hs >>> and, in some cases, years. Given our overall client count and revenue i= s >>> down YOY, this may be a good opportunity for us to have our General >>> Managers and Client Success Managers follow-up with our former clients = to >>> re-engage them to our services. I understand this should be part of our >>> Pipeline process, however it does not appear to be consistently taking >>> place in every location. At the very minimum, this exercise would clean= up >>> our list of clients currently listed as being "On-hold," however ideall= y we >>> can win back their business. >>> >>> Let me know your thoughts if we could accomplish this before July 4th. >>> Ideally, our Company name and care offering would be on the decision-ma= kers >>> minds going into the American Independence Day holiday when families ma= y be >>> visiting their loved ones. >>> >>> Thanks >>> Chad >>> >>> >>> *Chad Everitt* >>> President- East Division & Canada >>> Mobile: 202.262.8318 >>> [image: TheKey] >>> >> --000000000000b3a4a7061bf5606d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you!=C2=A0 Can we also remove Minnesota from the lis= t since the office is closed? Best Jennifer Jennifer Piper Midwest Regional Director of Operations Please note my email address has changed: jennifer.pip= er@thekey.com Mobile: (414) 309-4604 TheKey.com </td