Re: Access to old Email - [#659026]

From
John Andrew Hawkins <itsupport@thekey.com>
To
agraziani@thekey.com
CC
tt@thekey.com, skoyanagi@thekey.com, skoyanagi@homecareassistance.com
Date
Fri, 09 Feb 2024 18:28:50 +0000
Folder
INBOX
Hi Alexa,      Were you able to access the mailbox?       Thanks,      John Andrew Hawkins              
                           
                            On
                            Fri, 9 Feb at  7:35 AM
                            ,  John Andrew Hawkins <itsupport@thekey.com>  wrote:
                             
 
 Hi Alexa,  
   
 If you click on THEKEY button in the top right of the gmail page, you should see a link for the mailbox 
 
 
 
   
 Thanks,  
   
 John Andrew Hawkins 
   
   
 
     
 
                           
                            On
                            Thu, 8 Feb at  7:29 PM
                            ,  Alexa Graziani <agraziani@thekey.com>  wrote:
                             Sorry, can you clarify how I access it, please? Thanks! 
    
  
 On Thu, Feb 8, 2024 at 1:46 PM John Andrew Hawkins <itsupport@thekey.com> wrote: 
 
  
	 
 
 Hi Alexa,  
   
 I just granted you temporary access. You may need to refresh your gmail page  
 
   
 Thanks,  
   
 John Andrew Hawkins 
   
   
 
     
 
                           
                            On
                            Wed, 7 Feb at  7:03 PM
                            ,  Subham Banerjee <itsupport@thekey.com>  wrote:
                             
 
 Hi Alexa,  
   
 Good Day to you! 
   
 ​Thank you for submitting the request. 
 ​​I am escalating this ticket to L2 to fulfill the request. 
 
 ​ 
   
 
 
 Warm Regards, 
   
 Subham Banerjee 
 Service Desk Engineer 
 
Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com
 
 TheKey.com 
 
 
 
   
   
 
 
                          
                         
 
                          
 
                         
 


	







  
    
--    
 
  
   
     
     
      Alexa Graziani
     
     
   
   
     
     
      Senior Marketing Manager - Consumer Growth
     
     
   
   
     
     
      
       Please note my email has changed:
      
     
     
   
   
     
     
      
       agraziani@thekey.com
      
     
     
   
   
       
   
   
     
     
     
     
   
   
     
     
      
       TheKey.com





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