--0000000000005eaf1d0605b8c6a1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just as clarification, those phone numbers Mark listed you do not want to publicize to your team or have them use at all (or clients) those are internal system call routing numbers and they will bypass your main number auto attendant. Thanks! GW Gabrielle Wolfe * Please note my email has changed: * gwolfe@thekey.com +1-360-502-3020 TheKey.com [image: TheKey] On Tue, Sep 19, 2023 at 9:27=E2=80=AFAM Timothy Thomas wrot= e: > Thanks Mark! > > On Tue, Sep 19, 2023 at 11:00=E2=80=AFAM Mark Warner > wrote: > >> >> Good morning! >> >> Below are the new groups, their 8x8 internal extension numbers, their >> direct numbers, and their forward destinations. >> Joey - when creating ring groups, I had to add at least one member ... >> you're the lucky winner! =F0=9F=98=89 >> Please let me know if you have any questions. Thanks! >> >> *Calgary* >> Lead group: Calgary Lead Group (Frax) - x800017 >> Direct #: 408-669-2156 >> Fwds to: Calgary-Winnipeg On-Call - x800995 >> >> *Vancouver* >> Lead group: Vancouver Lead Group (Frax) - x1530006 >> Direct #: 408-642-6774 >> Fwds to: West Vancouver On-Call - x1530995 >> >> *Montreal* >> Lead Group: Montreal Lead Group (Frax) - x1070013 >> Direct #: 408-669-5601 >> Fwds to: Montreal English On-Call - x1070055 >> >> *Ontario* >> Lead Group: Ontario Lead Group (Frax) - x1410004 >> Direct Number: 408-669-5663 >> Fwds to: Ontario On-Call - x1410995 >> >> *Winnipeg* >> Lead Group: Winnipeg Lead Group (Frax) - x590003 >> Direct #: 408-669-5940 >> Fwds to: Calgary-Winnipeg On-Call - x800995 >> >> >> On Mon, Sep 18, 2023 at 3:56=E2=80=AFPM Gabrielle Wolfe >> wrote: >> >>> Canada 8x8 & Call Center Intakes >>> >>> >>> >>> Actions: >>> >>> Office main phone number/address - Tim/Joey to Mark/Gabrielle >>> >>> Rates updated in SF - Tim/Joey, confirm once completed (critical path, >>> can go live once complete) >>> >>> 5 ring groups for lead transfer that fail over to office on-call - Mark >>> >>> External #s for all 5 lead transfer groups and all 5 office on-call >>> groups - Mark to Gabrielle >>> >>> DID for auto attendants - Gabrielle to Mark >>> >>> Thanks! >>> >>> GW >>> >>> Join with Google Meet >>> >>> Meeting link >>> meet.google.com/qev-odhv-onv >>> >>> Join by phone(US) +1 570-634-6161 >>> PIN: 374164447 >>> >>> More phone numbers >>> >>> Canada 8x8 & Call Center Intakes >>> Monday Sep 18, 2023 =E2=8B=85 1pm =E2=80=93 2pm (Pacific Time - Los Ang= eles) >>> Guests >>> gwolfe@thekey.com - organizer >>> Timothy Thomas >>> mark.warner@thekey.com >>> joey.taylor@thekey.com >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000005eaf1d0605b8c6a1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just as clarification, those phone numbers Mark listed you= do not want to p