--00000000000034535d06289e9a97 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I would take it to Donny first. Some of this, like GP is due to adjustments made outside of Wellsky. He can provide details. Melissa On Fri, Dec 6, 2024 at 10:53=E2=80=AFAM Timothy Thomas wrot= e: > Hi Melissa, > > Is Sarah the right person to send these issues to? > > Thanks! > > ---------- Forwarded message --------- > From: Danielle James > Date: Fri, Dec 6, 2024 at 10:00=E2=80=AFAM > Subject: Tablue reports > To: Sarah Powers , Timothy Thomas > > > Hi Sarah, > I am looking at a few reports and am confused on a few. > The week of Nov 25 . > Can you help explain how the OT gap was over 2% when I show we billed all > OT hours? > I also see on my end our GP is around 54 and Tableau shows 51.2 > > > I was reviewing the incentive report and noted there were a few tier 2 > clients that had MORE hours than some tier ones that qualified for the > incentive for Nov. Can we connect and review these so I have a better > understanding how and why they did not count? > > Thank you > Danielle James LPN > *Milwaukee General Manager * > *Please note my email has changed:* > danielle.james@thekey.com > (414) 309-4827 > (414) 219-0300 > TheKey.com > [image: TheKey] > *Have positive feedback? We'd love to share that with the community: * > https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZm= eZB1UILA > --=20 *Melissa Reyes* President of Client Services(916)743-0530 --00000000000034535d06289e9a97 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I w= ould take it to Donny first. Some of this, like GP is due to adjustments ma= de outside=C2=A0of Wellsky. He can provide details. Melissa On Fri, Dec 6= , 2024 at 10:53=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: Hi Melissa, Is Sarah t= he right person to send these issues to?=C2=A0 Tha= nks! ---------- Forwarded message --------- From: Danielle James < danielle.james@th= ekey.com > Date: Fri, Dec 6, 2024 at 10:00=E2=80=AFAM Su= bject: Tablue reports To: Sarah Powers < spowers@thekey.com >, Timothy Thomas < tt@thekey.com > = Hi Sarah,=C2=A0 I am looking = at a few reports and am confused on a few.=C2=A0 =C2=A0The week o= f Nov 25 . Can you help explain how=C2=A0the OT gap was over 2% w= hen I show we billed all OT hours?=C2=A0 I also see on my end our= GP is around 54 and Tableau=C2=A0shows 51.2 I was reviewing the incentive report and noted there were a few t= ier 2 clients that had MORE hours than some tier ones that qualified=C2=A0f= or the incentive for Nov. Can we connect and review these so I have a bette= r understanding how=C2=A0and why they did not count?=C2=A0 Thank you=C2=A0=C2=A0 Danielle James LPN = Milwaukee Genera= l Manager=C2=A0 Please note my e= mail has changed: <font style=3