Is this really a referral partner we want to pursue? It is the same client
that I spoke to that she referred back in August. If these are the price
points that she is offering her clients, we may want to focus our energy on
higher paying partners.
Best regards,
* Timon Page *
General Manager, Ontario
timon.page@thekey.com
Mobile: (437) 223-0841
TheKey.ca <https://thekey.com/>
<https://thekey.com/>
On Wed, Nov 5, 2025 at 8:59 AM Timothy Thomas <tt@thekey.com> wrote:
> Amanda, I'm willing to price match Integra for this referral source. But
> we can't go lower than that.
>
>
> On Tue, Nov 4, 2025 at 5:19 PM Amanda Ilines <amanda.ilines@thekey.com>
> wrote:
>
>> This is the message I just got back from Jeanette:
>>
>> Ok, FYI Vyta charges $360 per day and Integra Care is $395 per day. I’ll
>> add you into my summary for Roy.
>>
>> Amanda Ilines
>> Home Care Liaison
>> 437-908-1030
>> TheKey.ca
>>
>>
>>
>>
>> On Tue, Nov 4, 2025 at 3:49 PM Timon Page <timon.page@thekey.com> wrote:
>>
>>> Currently the live-in pay for rate between $230-$250. If we offered
>>> $435/day, that would be $13,050 per month based on a 30 days and give us a
>>> margin of between 42.5% - 47%.
>>>
>>>
>>> Best regards,
>>> * Timon Page *
>>> General Manager, Ontario
>>> timon.page@thekey.com
>>> Mobile: (437) 223-0841
>>> TheKey.ca <https://thekey.com/>
>>> <https://thekey.com/>
>>>
>>>
>>>
>>> On Tue, Nov 4, 2025 at 2:29 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Thanks Amanda,
>>>>
>>>> @Timon Page <timon.page@thekey.com> What is our base wage on
>>>> live-in? I'm willing to drop to a 40% margin to win the business.
>>>>
>>>> On Tue, Nov 4, 2025 at 1:44 PM Amanda Ilines <amanda.ilines@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Tim and Timon,
>>>>>
>>>>> I just finished a call with Jeanette Bock, during which I invited her
>>>>> to speak to our operations team virtually. Following that discussion, she
>>>>> provided a potential client referral.
>>>>>
>>>>> The client is seeking live-in care in Oakville. While they can afford
>>>>> the service, they are looking for a lower price point. Jeanette mentioned
>>>>> that when the client was quoted $14,000 per month, he indicated he wanted
>>>>> to search for lower-priced options online. She is hoping we can offer a
>>>>> favorable price as she knows this client needs support and wants them to
>>>>> accept live in.
>>>>>
>>>>> To help capture this referral and potentially encourage future
>>>>> referrals from Jeanette, what is the absolute lowest monthly rate we could
>>>>> offer for a live-in arrangement? We are open to hitting lower margins if
>>>>> necessary to win this client. She understands this isn’t our usual rates
>>>>> but that we are doing her a favor for this client with pricing.
>>>>>
>>>>> Please let me know your thoughts on the lowest viable pricing as soon
>>>>> as possible.
>>>>>
>>>>> Thank you,
>>>>>
>>>>> Amanda Ilines
>>>>> Home Care Liaison
>>>>> 437-908-1030
>>>>> TheKey.ca
>>>>>
>>>>>
>>>>>