--00000000000025e68d060062adcf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Tim, I am just checking in to see if we have addressed this with the client to their satisfaction or if you need support in a coordinated response. If there were any broader service learnings you want me to be aware of regarding this comment, also please let me know. Including service and Angie for visibility. Thank you! Best, Aileen ---------- Forwarded message --------- From: Medallia Date: Thu, Jul 13, 2023 at 9:32=E2=80=AFAM Subject: Detractor Alert: Fred Winnick CDHC | 1000000000054183 To: Calgary , Calgary , Calgary Client Name: Fred Winnick CDHC CC ID: 1000000000054183 Primary Contact: Rick Winnick PC Contact Info: rickwinnick@gmail.com / Survey Delivery: Email Division: Canada Business Unit: Calgary Tenure: Less Than 4 Weeks Actual Customer Segment: Turtle Stated Customer Segment: Turtle Survey: SOC Survey 1 Main Score: 6 Comments: Our caregiver is waiting for instructions and suggesting anything, my dad is 93 with short term memory loss and needs the suggestions Please click here to see the full survey response and learn more about the client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D270700 --00000000000025e68d060062adcf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, Tim, I am just checking in to see= if we have addressed this with the client to their satisfaction or if you = need support in a coordinated response. If there were any broader service l= earnings you want me to be aware of regarding this comment, also please let= me know. Includin= g service and Angie for visibility. Thank you! Best, <p dir=3D"ltr" style=3D"color:rgb(0,0,0);font-family:arial,he= lvetica,