--000000000000baa822064cdb6183 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Regarding Cincinnati: We had a number of clients move into nursing care reducing their hours coupled with very weak lead flow and the new client starts were very low utilization. We=E2=80=99ve had 7 client starts in March. This Emily=E2=80=99s first goal= month and she has 2 of those starts and one pending. Everything is moving in the right direction and will be back on track very soon. *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Thu, Mar 12, 2026 at 12:46=E2=80=AFPM Timothy Thomas wro= te: > Hi Gents, > > I see both your sites experienced a significant revenue slide in February= . > Could you provide some context on the circumstances? > > Thanks > Tim > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > --000000000000baa822064cdb6183 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Regarding Cincinnati: We had a num= ber of clients move into nursing care reducing their hours coupled with ver= y weak lead flow and the new client starts were very low utilization.=C2=A0= We=E2=80=99ve had 7 cli= ent starts in March. This Emily=E2=80=99s first goal month and she has 2 of= those starts and one pending. Everything is moving in the right direction = and will be back on track very soon. Will Reid Partner | TheKey Mobile: 513.707.2304 = On Thu, Mar 12,= 2026 at 12:46=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: = Hi Gents, I see both your si= tes experienced a significant revenue slide in February. Could you provide = some context on the circumstances? Thanks Tim -- <tabl= e border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"font-family:rob= oto,Arial,Helvetica,sans-serif;border-collapse:collapse;color:rgb(112,112